Rairdon's Dodge Chrysler Jeep of Bellingham

Our company was looking for a used vechicle. We had Our company was looking for a used vechicle. We had made a deal with Chris McCoy and Seth at Rairdon of Bellingham over the phone and he wouldn't Our company was looking for a used vechicle. We had made a deal with Chris McCoy and Seth at Rairdon of Bellingham over the phone and he wouldn't honor it when it was time to make purchase. We had made a verbal agreement over the phone and we were working out the details to pick it up. I had spoken with Seth who is their salesmanager to confirm our agreement as Chris was not in the office when I called back to confirm. The next morning I spoke with Chris on the logistics of picking up the car and at this time he made no mention that our deal from the previous night was a no go. During this phone call, I gave him our manager who Chris would be working with to finalize the deal. Later that morning I got a call from our manager and said that Chris raised our agreed price by about $1,600. I called Chris to find out why he couldn't honor our deal and he started making various excuses which didn't make sense to me. For example, Chris started to tell me that business' need to make profits which he said I should understand myself as I am in business. When I countered that argument he went on to say the car manufacturer wouldn't honor the price. After about 5 minutes of Chris refusing and blaming me for not understanding, I gave up. If Chris McCoy or Seth just said they couldn't make the deal because they didn't look at their margins close enough and apologized for it, I would have been fine with that as they would have acknowledge it. But when they deflect, blame me and make excuses that is not fine. I was troubled enough about my experience with Rairdon's to let other people know. I thought the Great Recession would have taught salesman about the importance of customer relations. More

I went looking for a good used car. I had a certain amount and no more to spend. While the other dealers were jerking me good care go therearound, Rairdon and Brandon did everything they could. They ev amount and no more to spend. While the other dealers were jerking me good care go therearound, Rairdon and Brandon did everything they could. They even called me and begged me to some down and see what they had. No "dance with the bosses." They showed me the cars for my price offered me the car fax, even got me a wonderful used car for $2400 UNDER what the bank said it was worth. And I got a 4 year bumper to bumper warrenty. No hassels just a plesant staff that didn't treat me like riff raff. More

My husband and I are from Michigan and we were treated with respect throughout the whole sale. We would highly recommend this dealership to everyone and when we come back to visit we will visit them. Th with respect throughout the whole sale. We would highly recommend this dealership to everyone and when we come back to visit we will visit them. Thank you very much for everything! Bill and Laurie Beckman More

I have noticed a oil consumption problem on my 2010 Dodge Grand Caravan SXT for the last 8k miles. I bought this new from Smokey Point Rairden Dodge. After having taken it to two different Rairdon service ce Grand Caravan SXT for the last 8k miles. I bought this new from Smokey Point Rairden Dodge. After having taken it to two different Rairdon service centers and asking for them to investigate the issue I was done. Yesterday I traded my van in on a new Honda Pilot. Last visit my wife went in for a consumption check and was told "it's a quart low, lets get you in for an oil change and we can look at it from there" They then scheduled a service for the following week and added no oil. The following evening I noticed the motor making significant noises and checked the oil. None registered on the dipstick. After adding 2 quarts(that I began carrying in the car due to this issue) still nothing registered on the dipstick. Was told this "could be normal" when I confronted the service manager about the problem, and I again needed to come in there every 500 miles. WHO HAS THE TIME TO DO THAT??? I should not have the burden to prove something is wrong with a new car I bought from THEM. My vehicle started this issue with 26,000 miles and I traded the thing away with 36k. In all this time not once did they try to investigate this issue and the cause, only wanted to "prove it was outside Dodge's oil consumption standards" I was told with a straight face that they have never seen a problem like this before, even though the internet is littered with similar issues. Done with this dealership. Love my new Honda, lost thousands on the van but getting away from Rairdon's is priceless. Funny thing is I am now looking for a new 2013 Cummins 3500 and will be going to Dave Smith to purchase and elsewhere for service. I would never give these people another cent. More

Mitch is working with me on a Great deal and resolving any issues I had, he promptly called me back when I had questions on my purchase. any issues I had, he promptly called me back when I had questions on my purchase. More

This is the best dealership! After numberous visits to dozens of dealerships in Bellingham, Seattle and Everett these guys are the greatest in making things happen. They were very helpful and friendly the dozens of dealerships in Bellingham, Seattle and Everett these guys are the greatest in making things happen. They were very helpful and friendly they went beyond the call of duty for us and we are now driver our new 2005 Ram pickup. We couldn't be happier! If you are looking for a new or used Vehicle make your first and last stop RAIRDON's. Ask for James or Bruce (or any other sales person) but James and Bruce were two that assistance us in making our dream come true. More

James was very helpful, and knowledgable about the automobiles I was interested in, which were the charger and challenger. When I decide which model I want, I will be returning to the dealership and d automobiles I was interested in, which were the charger and challenger. When I decide which model I want, I will be returning to the dealership and dealing with James. Thank you. Sincerely. T. Rowe More

As a first time buyer, I was EXTREMELY nervous and skeptical about going to a car dealership. I had paid cash for all of my previous cars, and they had all been "beaters". I found the car that I wante skeptical about going to a car dealership. I had paid cash for all of my previous cars, and they had all been "beaters". I found the car that I wanted -- a used Subaru Forester -- at Rairdon in Bellingham and I decided that I would check it out. Lee greeted me and helped me feel comfortable and respected. The team (especially Kuhn) was able to meet my financial needs and I was able to drive my Subaru home that day. I did have a slight mishap with my car the day after I bought it. It turns out that the Forester, being a little bit on the higher mileage side, was in need of a new catalytic converter. After calling the dealership, the service department and Mitch went above and beyond what they needed to do and replaced the catalytic converter free of charge. They even supplied me with a courtesy vehicle to drive while my Subaru was in their shop. Overall, my experience with Rairdon was wonderful and I will be sure to visit them again when the time to purchase a new vehicle comes. They did an excellent job and I would recommend their services to ANYONE! More

Tom Lallas has helped me purchase 2 cars now while in a pinch! He is excellent about hearing what I need and want, then showing me the car that fits like a glove. My last purchase was a decision via phone pinch! He is excellent about hearing what I need and want, then showing me the car that fits like a glove. My last purchase was a decision via phone conversation and when I arrived at the dealership, the car was warmed up and ready to take for a spin. He made sure that I was completely satifisied with the deal, and even took my kid down to the local Dairy Queen for a bite to eat and ice cream while I was in financing finishing up the paperwork! What more could you ask for?!?!? Give me 2 yrs Tom...I will be back again! More

Tom Lallas was awesome at the total package. From the introduction to the vehicle we were looking for,to the test drive and questions that we had about the car, and to the follow thru of the whole sales introduction to the vehicle we were looking for,to the test drive and questions that we had about the car, and to the follow thru of the whole sales process and financing. He has my future business!!! Darrell & Kami More