Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville - Service Center
Arlington, WA
140 Reviews of Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville - Service Center
The service folks here are super competent and nice. In and out in 45 minutes for an oil change, multi point inspection and wiper change. I’ve never had a negative thing to say. In and out in 45 minutes for an oil change, multi point inspection and wiper change. I’ve never had a negative thing to say. More
Sitting here in the service department getting the last oil change or service of any kind done here. I asked if I needed a fuel filter this time around as I need one every other time o get my oil done. He oil change or service of any kind done here. I asked if I needed a fuel filter this time around as I need one every other time o get my oil done. He said yes and stated it would be $300 dollars. I said that is ridiculous and to forget it. His reply was I don’t make the prices. The last time I was in, the price was around $130-150 which was still high for a $50 filter. He called the parts department and lowered the price to $220. I still declined as I can replace myself for far less. It’s hard enough in this economy without a dealership that I have been going to for years price gauging its customers. Shame on you Rairdns’s. This is the last time I will bring my car to you. More
I like this dealer ship but they said I only had 3 oil changes left when I payed for the unlimited service. I hope they can correct this issue because I have done a lot of business with them and this was changes left when I payed for the unlimited service. I hope they can correct this issue because I have done a lot of business with them and this was news to me. More
Had a great experience getting my 2021 Ram 2500 serviced last weekend. They were able to get me in early and I was back on the road in no time. last weekend. They were able to get me in early and I was back on the road in no time. More
As a long time mopar owner- we have worked with rairdon’s for years now, and their customer service gets worse each time. It is to the point where we will be taking our five cars to a different dealership. T for years now, and their customer service gets worse each time. It is to the point where we will be taking our five cars to a different dealership. They do not respect their young customers nor their requests. When asked if I wanted a specific service, I denied it multiple times… only for them to go and do it. When confronted about the unrequested tire rotation, they had no answer for their incompetent mistake. They up charge an insane amount on an oil change that should be no more than $100. The service department is awful to work with, does not listen, nor contacts you when your car is ready. More
I have been w Rairdon’s of Marysvile on Smokey Point Drive for 12years. My experience has been Superb Service w all areas of the dealership. The service department is top notch and mainly due to the ove Drive for 12years. My experience has been Superb Service w all areas of the dealership. The service department is top notch and mainly due to the oversight of Damascus. Damascus is very thorough, covers and answers any questions or concerns a customer may have. He goes the extra mile to make sure a customer is completely satisfied and happy w the service. More