Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville

My husband I decided that we wanted a Jeep Wrangler while renting one during a recent vacation. I went online and searched Seattle area Jeep dealers and ended up getting in touch with Jon. He ordered the car renting one during a recent vacation. I went online and searched Seattle area Jeep dealers and ended up getting in touch with Jon. He ordered the car we wanted and let me know as soon as it was available. We were able to do most of the transaction via text and Facebook wall postings (seriously). Jon was attentive and very knowledgeable. He made our first Jeep buying experience a great one. Thank you Jon and thank you Rairdon. More

From my original comment, I receive a message from Rairdon's. Funny how all the negative comments turned into "positive" in almost every 2-4 weeks. Thus boosting their reputation to 4 (or above) Rairdon's. Funny how all the negative comments turned into "positive" in almost every 2-4 weeks. Thus boosting their reputation to 4 (or above) out of 5. I hope they changed their "defensive" attitude. Seriously it doesn't do well for the business. But then again, if you treat the customer badly, they may just return - or so you may think. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Rairdon's Dodge Chrysler Jeep of Smokey Point wrote on 11/5/2010 8:27:49 PM: Can we discuss your issue with Dodge Chrysler Jeep of Smokey Point? haydar wrote on 11/6/2010 3:42:38 PM: You may certainly discuss the matter with the BBB. Answer their request for response first, then we may talk. When I requested assistance from you folks, no one was there to assist; only insults. I was told by your management that I would never find a Jeep at the price I was looking for. (By the way, I had 15000 USD cash in my pocket at the time of looking for purchase. I would've walked out with a car if I was treated well.) Guess what, I am a Jeep owner now and way less mileage than the one you folks showed me, mechanically sound, and Limited edition (with all the bells and whistles). I currently stand as I have nothing to discuss with Rairdon's Smokey Point, until BBB response is satisfied. Regards ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Did I mention that they didn't return my message to change my mind? Oh, well. Loss of a customer is not such a big loss after-all. Oh, yeah. I am in the business of buying another SUV for myself (cash again). I certainly won't be stopping by Rairdon's for sure. More

i was totally surprised how much this dealer helped out my friend. I took my friend there to buy a used vehicle cause i bought mine there, he sat with us for 2 days making sure we got the price and monthly my friend. I took my friend there to buy a used vehicle cause i bought mine there, he sat with us for 2 days making sure we got the price and monthly payments at what WE wanted it to be. He also made sure we got the right vehicle for the driver. He was very open and honest with us, and was even going out of his way looking for the right vehicles at other locations. I will definitly refer all my friends and family members there. Ashley Bruder 208-608-6427 More

I bought my car from here and it was the worst mistake I've ever made. They are local so I gave them a chance. They talked the talk and walked the walk and I fell for it. I'm not going to go into all t I've ever made. They are local so I gave them a chance. They talked the talk and walked the walk and I fell for it. I'm not going to go into all the problems I encountered but, suffice to say that after giving them numerous chances to redeem themselves, I have had enough. Today was the last straw...I took my car in for an oil change a couple weeks ago. Service department was great. but, what I noticed while I was there, was that the dealership itself was really dirty. Dust caked (not even kidding...look at the chrome chrysler sign - Gross) all over everything and when I walked out onto the lot no one seemed interested in even acknowledging me. I didn't give it a second thought, as I've had quite a few problems with them previously and it just seemed par for the course until, I was chosen for a phone survey. I told the person I talked to what I observed and left it at that. Didn't think anything would come of it but, today I received a follow up call from someone at the dealership and, when I told him what I observed, he seemed to get very defensive and kept trying to justify what I had described to him. His lack of interest in what I had to say only irratated me... then, to add insult to injury, he closed the conversation by saying it sounds like you don't like our dealership and, I was just going to offer you a free oil change. At this point I was very upset and told him I didn't need his "free oil change" and, proceeded to hang up. There are far too many dealerships out there who are more than happy to perform my car maintenance and take my money and, in this economy you would think they would be appreciative for the business. More

I have bought 5 vehicles in fifteen years from them. Always have been funny, respectful, helpful, knowledgeable and kind. I just had my Jeep Liberty serviced for it's 70000 mile, drain every fluid, rep Always have been funny, respectful, helpful, knowledgeable and kind. I just had my Jeep Liberty serviced for it's 70000 mile, drain every fluid, replace the brakes front and rear & a host of other work. It was all done in a day, within the estimate and they washed the rig when they were done. Iwould recommend them to anyone. For service or sales, try Rairdon's @ Smokey Point! From JD. More

From the moment we walked on the lot at Smokey Point Rairdon's Adam was very friendly and attentive to what I was looking for. After describing the type of car I was looking for he directed me to the Do Rairdon's Adam was very friendly and attentive to what I was looking for. After describing the type of car I was looking for he directed me to the Dodge Journey. The car was perfect and more than met my criteria. I spent the next few days researching the car and shopping around for the best deal. Adam called a couple times to follow-up but was never pushy. He offered to let me take the car for a few hours to see how it would accommodate my 7 month old with his car seat and all his gear. Adam was very knowledgeable about all the features of the Journey and even programmed the radio stations and set up the U Connect phone system for me (just for my test drive). A couple days later I heard from the manager, Brian and we were able to negotiate a deal over the phone with an email confirmation. When I arrived to finalize the deal I knew exactly what I was getting and there were no surprises. Everyone worked as quickly as possible to help me get out the door with my new car in time to put my little one to bed. I appreciate the fact that SP Rairdon's valued my time and did not try to give me the run-around. I absolutely love my new Dodge Journey, and will continue to do business at SP Rairdon's. More

From the first email I sent out to the dealership Jared was all over it. He replied back promptly and often as we communicated on what I needed to do to get into a car. He was upfront and honest in our dea was all over it. He replied back promptly and often as we communicated on what I needed to do to get into a car. He was upfront and honest in our dealing. I will highly recommend Rairdon and Jared to anyone looking for a great deal, good person and a fantastic experience in purchasing a car. More

Jared and Vincent were great! We came in to look at used Jeep Wrangler Unlimiteds (4 doors) because they had several to look at. After talking with them for a few minutes they convinced us that for very li Jeep Wrangler Unlimiteds (4 doors) because they had several to look at. After talking with them for a few minutes they convinced us that for very little extra we could buy a brand new 2010 with all the options that we wanted! They asked what was important to us and walked around the lot showing us all the 2010s available. They also went online to show us what was available at other Rairdon dealerships. Brian worked with us on the value of our trade in and showed us the details of how he arrived at the value. We were looking for a little more on the trade in, but the price of the new one was so good that it made up for it. Joey worked with us on the financial part of the deal and we had to pick up a kid at babysitting so he really cranked out the paperwork!! Overall we have had a very positive experience at the Smokey Point store. More

We received professional and courteous service at this dealership in a very timely fashion. The no-hassle part of the sale was especially appreciated. At no time did we feel pressured or intimidated into dealership in a very timely fashion. The no-hassle part of the sale was especially appreciated. At no time did we feel pressured or intimidated into a choice we did not want to make, or were not ready to make. More

we went to the car dealership looking to get out of a car that we had a lot of negative equity in. we had very little expectations in getting out of our car. jared was able to work it out when several other that we had a lot of negative equity in. we had very little expectations in getting out of our car. jared was able to work it out when several other dealers were not. jared is a very easy salesman to deal with, very trustworthy, and knowledgable. i would strongly recommend the dealership and especially jared mathews as a salesman. More