Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville

My husband and I were looking for a new car. I have some medical issues that make car shopping difficult. Vincent listened to my needs and made recommendations for the best car. He was not pushy at all. Vin medical issues that make car shopping difficult. Vincent listened to my needs and made recommendations for the best car. He was not pushy at all. Vincent was knowledgable on all the models we looked at. The car was for me and he talked and listened to me and my needs. He explained every step of the financing process and even took us and introduced us to the finance man. Joe was also very kind. When I had to stand for a few minutes it was fine. They never rushed us during any part of the buying process. I am thrilled with my new Chrysler 200 and would recommend Rairdon's and especially Vincent to anyone. I am grateful for such a wonderful experience. More

My dad and I actually were in the area because we saw a car on crairslist that turned out to be POS and were passing the Rairdon lot so we decided to pull in and was greeted by the Sales Mng Rob. I told hi car on crairslist that turned out to be POS and were passing the Rairdon lot so we decided to pull in and was greeted by the Sales Mng Rob. I told him what I was looking for for and he showed us 2 cars 1 of which was perfect for my needs. I drove the car with Rich and it was perfect.There was no going back and forth I told them what I could do and they did it. We got a great car for the price I want to pay and im very happy with this dealership and would recommend it to everyone reading this and everyone I know More

Doug, John and Joey provided excellent customer service and care in helping my sister buy a PT Cruiser. They really went above and beyond what was expected. Way to go! and care in helping my sister buy a PT Cruiser. They really went above and beyond what was expected. Way to go! More

I received a phone call on 5/22/11 from Vincent Porter after putting an inquiry in for a Jeep Patriot online. He called as he was walking out the door and was very rude to me about my inquiry. We still after putting an inquiry in for a Jeep Patriot online. He called as he was walking out the door and was very rude to me about my inquiry. We still drove to the dealer on 5/23/11 to give him another chance. Vince was friendly for roughly 15 minutes before he began to get frustrated because we wanted more for our trade-in and wanted a lower payment than we were being offered. As we dealt with him, the frustration built and he finally yelled at us because we would not accept the terms that were being offered. We do not feel that the team wanted to give us a better deal nor did they actually want our business. We gave them a number from the beginning of what we wanted for a payment and they never tried to match it. We ended up going to the Kirkland dealer and purchasing a 2011 Jeep Patriot Sport for the payment we wanted and we were given $2000 more for our trade-in than what Smokey Point offered. More

Avoid them lke the plague...very good until the ink's dry on the sale documents. sales screwed me over by making sure existing problems weren't noted on their side of the house. If you value honesty, relia on the sale documents. sales screwed me over by making sure existing problems weren't noted on their side of the house. If you value honesty, reliability and keeping your word, don't go to them. More

We came to check out an 06 Dodge Charger. At first we didn't think we'd be leaving with a new car. We just wanted to look and test drive. After dealing with Rairdon, we couldn't say no. They had an amazi didn't think we'd be leaving with a new car. We just wanted to look and test drive. After dealing with Rairdon, we couldn't say no. They had an amazing deal going on and a deal we couldn't refuse. The price was unbelievable. I recommend them to everyone. More

My husband I decided that we wanted a Jeep Wrangler while renting one during a recent vacation. I went online and searched Seattle area Jeep dealers and ended up getting in touch with Jon. He ordered the car renting one during a recent vacation. I went online and searched Seattle area Jeep dealers and ended up getting in touch with Jon. He ordered the car we wanted and let me know as soon as it was available. We were able to do most of the transaction via text and Facebook wall postings (seriously). Jon was attentive and very knowledgeable. He made our first Jeep buying experience a great one. Thank you Jon and thank you Rairdon. More

From my original comment, I receive a message from Rairdon's. Funny how all the negative comments turned into "positive" in almost every 2-4 weeks. Thus boosting their reputation to 4 (or above) Rairdon's. Funny how all the negative comments turned into "positive" in almost every 2-4 weeks. Thus boosting their reputation to 4 (or above) out of 5. I hope they changed their "defensive" attitude. Seriously it doesn't do well for the business. But then again, if you treat the customer badly, they may just return - or so you may think. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Rairdon's Dodge Chrysler Jeep of Smokey Point wrote on 11/5/2010 8:27:49 PM: Can we discuss your issue with Dodge Chrysler Jeep of Smokey Point? haydar wrote on 11/6/2010 3:42:38 PM: You may certainly discuss the matter with the BBB. Answer their request for response first, then we may talk. When I requested assistance from you folks, no one was there to assist; only insults. I was told by your management that I would never find a Jeep at the price I was looking for. (By the way, I had 15000 USD cash in my pocket at the time of looking for purchase. I would've walked out with a car if I was treated well.) Guess what, I am a Jeep owner now and way less mileage than the one you folks showed me, mechanically sound, and Limited edition (with all the bells and whistles). I currently stand as I have nothing to discuss with Rairdon's Smokey Point, until BBB response is satisfied. Regards ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Did I mention that they didn't return my message to change my mind? Oh, well. Loss of a customer is not such a big loss after-all. Oh, yeah. I am in the business of buying another SUV for myself (cash again). I certainly won't be stopping by Rairdon's for sure. More

i was totally surprised how much this dealer helped out my friend. I took my friend there to buy a used vehicle cause i bought mine there, he sat with us for 2 days making sure we got the price and monthly my friend. I took my friend there to buy a used vehicle cause i bought mine there, he sat with us for 2 days making sure we got the price and monthly payments at what WE wanted it to be. He also made sure we got the right vehicle for the driver. He was very open and honest with us, and was even going out of his way looking for the right vehicles at other locations. I will definitly refer all my friends and family members there. Ashley Bruder 208-608-6427 More

I bought my car from here and it was the worst mistake I've ever made. They are local so I gave them a chance. They talked the talk and walked the walk and I fell for it. I'm not going to go into all t I've ever made. They are local so I gave them a chance. They talked the talk and walked the walk and I fell for it. I'm not going to go into all the problems I encountered but, suffice to say that after giving them numerous chances to redeem themselves, I have had enough. Today was the last straw...I took my car in for an oil change a couple weeks ago. Service department was great. but, what I noticed while I was there, was that the dealership itself was really dirty. Dust caked (not even kidding...look at the chrome chrysler sign - Gross) all over everything and when I walked out onto the lot no one seemed interested in even acknowledging me. I didn't give it a second thought, as I've had quite a few problems with them previously and it just seemed par for the course until, I was chosen for a phone survey. I told the person I talked to what I observed and left it at that. Didn't think anything would come of it but, today I received a follow up call from someone at the dealership and, when I told him what I observed, he seemed to get very defensive and kept trying to justify what I had described to him. His lack of interest in what I had to say only irratated me... then, to add insult to injury, he closed the conversation by saying it sounds like you don't like our dealership and, I was just going to offer you a free oil change. At this point I was very upset and told him I didn't need his "free oil change" and, proceeded to hang up. There are far too many dealerships out there who are more than happy to perform my car maintenance and take my money and, in this economy you would think they would be appreciative for the business. More