Rairdon's Dodge Chrysler Jeep Ram SRT Viper of Marysville

Not coming back We went there first to test drive a Dodge Charger and Challenger (I was undecided what to choose). After deciding the car I wanted as my first new car We went there first to test drive a Dodge Charger and Challenger (I was undecided what to choose). After deciding the car I wanted as my first new car, the sales Manager tried to rip us off. He didn't honor the TrueCar price printout I had for a Charger, said that price was only if we finance in house, we already had a pre-approval from our Credit Union. Jacked up the price of the car for a non-inhouse financing and had the audacity to low ball my trade in car by 30%, I also had a printout from NADA website showing how much my car was worth. He said it costs around 2 grand to "fix" my car in order to resell it, I detail my car every month or so and always take it to an authorized dealer for oil change and general inspections. At the time we were on site, we saw 4 prospective buyers just walking away..never coming back!! More

The mechanics are a 10 The mechanics are on top of problems with my Caravan and get them fixed. I appreciate them for all the hard work they do is a 10 The mechanics are on top of problems with my Caravan and get them fixed. I appreciate them for all the hard work they do is a 10 More

Unexpected awesome level of sales support Went to this Rairdon's location looking for RAM 3500 Crew Cab with long bed and extra options. Met Vince Porter who was knowledgeable and knew how to Went to this Rairdon's location looking for RAM 3500 Crew Cab with long bed and extra options. Met Vince Porter who was knowledgeable and knew how to locate the truck with options we had wanted. We did not feel pressured, working with the finance group/process, while always too long a process, was pleasant and efficient. We highly recommend this dealership based on our experience. Ask for Vince, he was great to work with, experienced and knowledgeable. More

No Integrity. Ordered a JLR on 1-18, arrived on 6-18. Wouldn't sell to me until 7-3 because they could sell for more and wanted it on the show room floor. Excuse Ordered a JLR on 1-18, arrived on 6-18. Wouldn't sell to me until 7-3 because they could sell for more and wanted it on the show room floor. Excuse was: "can't afford the loss this month". Would have been my third purchase from them. No purchases from them in the future. They are liars !! ! More

Fuel injector turns into scored cam scam Work Order 240791 -Customer states check engine light is on, Customer swapped coil #2 to #4 and #2 still misfiring injector issues? -130126 Inspecte Work Order 240791 -Customer states check engine light is on, Customer swapped coil #2 to #4 and #2 still misfiring injector issues? -130126 Inspected and removed both valve covers and upper intake manifold, found cam and lifters need replaced $4261.61. It was very clear upper intake manifold was never removed, but maybe I'm new to car repair, but what mechanic can inspect a center block cam without ever removing the valley pan on a v8 engine? A mechanic had to use a shop vac for all the pieces of the foam from the sound deadening material underneath the intake let alone having to remove both heads to get to the cam. $65 fuel injector for a $4262 kick to the xxxxx, I would not trust Rairdon's to put air in my tires. More

2018 Jeep issues and poor service dept Bought our second car from this dealer which Is a 2018 Jeep Wrangler. After 3 months of driving the Jeep it would fail to start after being driven the Bought our second car from this dealer which Is a 2018 Jeep Wrangler. After 3 months of driving the Jeep it would fail to start after being driven then would start after sitting for several minuets. Drove it to “our” dealer and was told by the service dept that they could not duplicate the issue. I explained to the service writer that the exact same issues are all over the internet with solutions I was completely blown off and told to bring it back when it happens again. Well next day we had to tow our Brand new Jeep back to the dealership for them to again say they couldn’t duplicate the issue and they would need to keep it till they could. The dealer contacted the factory and was told this was a known issue and how to duplicate and repair. Huge inconvenience for us to not have the car for a few days while they figure out what everyone else knows on the internet. Teach them customer service in the service dept. spending 40,000 at this dealership to buy the Jeep the dealership should be inconvenienced not the customer. This is the second issue we have had at this service dept. they are ok at oil changes and tire fills. Take your car to a different dealer More

Lack of integrity Do not trust them.. Salesman misrepresented transaction and price, then later claimed asking price was $3,000 higher than price shown on several webs Do not trust them.. Salesman misrepresented transaction and price, then later claimed asking price was $3,000 higher than price shown on several websites. More, but not worth my time. More

Oil Change I went in for an oil change on April 13 using a coupon on my Dodge Ram Diesel truck. I was told by the service adviser that I needed a complete front I went in for an oil change on April 13 using a coupon on my Dodge Ram Diesel truck. I was told by the service adviser that I needed a complete front brake job including calipers and rotors (calipers had ceased), transmission service (transmission had leak in oil pan), and wiper blades. I recently had the transmission serviced done by Terry's Transmissions (down the street). They found nothing wrong - no leak. Next morning, I took my truck to Les Schwab (across the street from your store), and they told me the calipers were not ceased, brakes were fine - and they said to see me in 10,000 to 15,000 miles for recheck. All was good. I asked your service adviser what was wrong with my wiper blades. He said they were streaking. It was a completely dry day. I had just recently changed the blades myself. How could he know they were streaking? Service Advisor - Sam Gordon They were trying to screw me. I recently purchased two Hyundai Tuscans from your Bellingham store. My wife and I will not be doing business with your stores anymore. Is your business so bad that you have to cheat people now? Be sure to take me off of your mailing list. Your service prices are 2-3 times higher than anyone else. For example your transmission service is $310, where Terry's Transmission is $98. Jim and Linda Doyle Marysville, WA More

Not a great experience so far Bought this car several months ago, it’s been in their shop more than my driveway! 3 times for the same problem! Just got it back yesterday, so we’ll Bought this car several months ago, it’s been in their shop more than my driveway! 3 times for the same problem! Just got it back yesterday, so we’ll see if they fixed it this time. I paid $155 the second time and the 3rd time they tried to charge me again even though it was covered under the warranty and my deductible was only $109. More

Liars I purchased my previous vehicle through this dealership. After parking, I walked around for 10 to 15 while two salesman were standing out from smoking I purchased my previous vehicle through this dealership. After parking, I walked around for 10 to 15 while two salesman were standing out from smoking. They odiously weren’t too concerned about customers. The salesman That worked with us was pushy and lied about the vehicle. The owner drove our vehicle for a few months without servicing it before selling. We had to get it serviced a week after purchasing. If I could give it 0 stars I would. STAY CLEAR!!! I More