Rairdon's Alfa Romeo Maserati and Fiat of Kirkland - Service Center

Roadside assistance and annual service rolled into one visit. Good friendly service and clear communication, there was a delay but mostly due to the weather visit. Good friendly service and clear communication, there was a delay but mostly due to the weather More

Was a little disappointed that they were ready to give our Alfa back to us without verifying the main problem that we had. We had brought this in three times now. With a little persuasion, they decided to our Alfa back to us without verifying the main problem that we had. We had brought this in three times now. With a little persuasion, they decided to dig further into the problem which they were finally able to duplicate, hopefully it’s fixed. Also, since I was bringing the car in for a warranty issue, I thought I would go ahead with the second service which included an oil change, cabin filter replacement, and a brake flush. If I would have know that this service, with 7400 miles on the car, was over $900 dollars I would have opted out. Guess I’ll be performing these services in the future myself for a lot less. More

Always provide excellent -- stellar -- customer service. Exceedingly transparent and communicative re status, cost, issue. Highly recommend Rairdon Fiat of Kirkand. Vehicle: 2013 Fiat 500 Abarth. Exceedingly transparent and communicative re status, cost, issue. Highly recommend Rairdon Fiat of Kirkand. Vehicle: 2013 Fiat 500 Abarth. More

I have a Maserati and the level of customer service from the dealership to management is second to none. They found that my tires were old, seeing that I purchased the car less than a year ago the GM Steve the dealership to management is second to none. They found that my tires were old, seeing that I purchased the car less than a year ago the GM Steve stepped up, gave me a personal phone call and told me they would replace them at no charge. Joe the service guy gave me updates and found the issue with my tires. I couldn't be happier. Its hard to find a company that will put their customers first. This is why people love Nordstroms. This is why people should love Rairdon's of Kirkland. I will continue to be a loyal customer because of them doing the right thing by me not what would have been easiest for them. More

Service in my fiat 500 was Smooth , easy , welcoming service . Will be back for any of my service needs Thanks Joe , see you next time service . Will be back for any of my service needs Thanks Joe , see you next time More

I service Alfa Romeo Gulia the second year and the service is knowledgable and very professional always very friendly and on time. I do recommend their service department. service is knowledgable and very professional always very friendly and on time. I do recommend their service department. More

Satisfactory Helpful explanations, timely service, clean waiting lounge, willingness to provide follow up phone calls and tire research. Willing to schedule neede Helpful explanations, timely service, clean waiting lounge, willingness to provide follow up phone calls and tire research. Willing to schedule needed work on short notice. More

Service Rep Joe Torres was knowledgable, efficient, helpful, understanding and friendly..Great! I appreciate his Patience and professionalism with me and Fiats. Thank you Joe! helpful, understanding and friendly..Great! I appreciate his Patience and professionalism with me and Fiats. Thank you Joe! More

Awesome customer service I bought my FIat elsewhere but it came with an extended warranty. I had a warning light. Brought it in. Joe handed me al loaner car and fixed the iss I bought my FIat elsewhere but it came with an extended warranty. I had a warning light. Brought it in. Joe handed me al loaner car and fixed the issue. The communication was excellent and I I didn’t have any issues. More

Always nice folks, job taken care of, but 2.5 hours is too long to sit and wait to diagnose and upgrade a simple computer issue. too long to sit and wait to diagnose and upgrade a simple computer issue. More