Rairdon's Alfa Romeo Maserati and Fiat of Kirkland
Kirkland, WA
Filter Reviews by Keyword
By Type
Showing 117 reviews
On my team through the sale and beyond This is my second purchase from the team here and I love doing business with them. I always feel confident that Shane, Aaron, and the rest of the crew This is my second purchase from the team here and I love doing business with them. I always feel confident that Shane, Aaron, and the rest of the crew are in my corner at each step. Plus it is just a lot of fun. :) They've helped me easily navigate some odds and ends around my lease transition, gotten me into a car I have dreamed of since I was a teenager, and even connected me with the best deals on insurance and repair work. As I get to know my new car, Shane has been there in follow up with super responsive service around how some of the features work and how to configure the car to suit me best. I really appreciate the excellence, warmth, and expertise these guys bring to every interaction. Leadership here must be strong because the people seem to truly love what they do. Thank you!! More
Good communication, and timely service Had illogical difficulty in setting up the service appointment, but once done the service experience was flawless. I find my most recent experience to Had illogical difficulty in setting up the service appointment, but once done the service experience was flawless. I find my most recent experience to be consistent with prior experience—both with scheduling and service. Once we get passed the scheduling, the service experience is terrific. More
Awesome Dealership Bought a Maserati GT sport from Shane Capper. The help I got was awesome. The car was shipped to Las Vegas and I talked with Shane daily to get the c Bought a Maserati GT sport from Shane Capper. The help I got was awesome. The car was shipped to Las Vegas and I talked with Shane daily to get the car titled and plated. Shane went the extra mile for me. Thanks Shane. P.S. The Maserati is faster than my vette! More
Great service Morgan and Bob took care of me and also helped me get a loaner vehicle. Everything went smoothly and the car was ready early which was awesome. Morgan and Bob took care of me and also helped me get a loaner vehicle. Everything went smoothly and the car was ready early which was awesome. More
Fantastic Service this dealership team were fantastic, extremely responsive to our family, they went about helping us to select a vehicle with minimum fuss and drama, e this dealership team were fantastic, extremely responsive to our family, they went about helping us to select a vehicle with minimum fuss and drama, enciuraging us to test drive a couple of vehicles to narrow the selection and land at the right car for our needs. They clearly respect their customers time and understand how to treat potential customers.. we secured an extremely competitive price -they really were the easiest dealership to work with More
First time working with Rairdons' This was my first time working with Rairdons'. We were able to iron out many details in advance by email. A visit clinched the deal. This was my first time working with Rairdons'. We were able to iron out many details in advance by email. A visit clinched the deal. More
Great Shane is fantastic to work with. Knowledgeable and helpful. I was given all the opportunities to test drive many vehicles. Shane always working for me Shane is fantastic to work with. Knowledgeable and helpful. I was given all the opportunities to test drive many vehicles. Shane always working for me on the sale. More
Service Gary Cavett, Sevice Manager, provided amazing customer service. He exhibits a positive and “can do” attitude that puts the customer at ease. I highly Gary Cavett, Sevice Manager, provided amazing customer service. He exhibits a positive and “can do” attitude that puts the customer at ease. I highly recommend him and look forward to working with him in the future. More
Fantastic Experience This dealership was top notch! Josiah and Mike went above and beyond to get us a deal that we would feel great about when leaving the dealership. The This dealership was top notch! Josiah and Mike went above and beyond to get us a deal that we would feel great about when leaving the dealership. The gave us our options as far as negotiating, but never pushy what-so-ever; which was a great change from other dealership experiences. They followed up with us step by step, and make it a fantastic experience. Lisa, the finance manager was also a pleasure to work with. She was very informative and also didn't push us into anything we weren't comfortable with. I would love to have a chance to buy from them again in the future!! Highly recommend! More
Great experience Great staff here, and they are just so fantastic. I decided to forego a trip to another dealership to give Shane Capper an opportunity to sell me a c Great staff here, and they are just so fantastic. I decided to forego a trip to another dealership to give Shane Capper an opportunity to sell me a car. I drove home a Stelvia Sport :-) Shane was really great to work with, he's patient, kind, thorough and honest. For the first time in buying a car, I didn't feel pressured by the sales manager. He was super and honest. I told them what I needed in order to walk away with the vehicle and they delivered and then some. Granted, I could have probably nudged a bit more $$ off but eh... don't we always feel that way? They have to make a living too. The Stelvia is a fun and fantastic vehicle. I have no regrets. Give Shane a call. Seriously. He's a great guy to work with and you will not be disappointed in the experience with this particular dealership. More