Rairdon's Alfa Romeo Maserati and Fiat of Kirkland

Was a little disappointed that they were ready to give our Alfa back to us without verifying the main problem that we had. We had brought this in three times now. With a little persuasion, they decided to our Alfa back to us without verifying the main problem that we had. We had brought this in three times now. With a little persuasion, they decided to dig further into the problem which they were finally able to duplicate, hopefully it’s fixed. Also, since I was bringing the car in for a warranty issue, I thought I would go ahead with the second service which included an oil change, cabin filter replacement, and a brake flush. If I would have know that this service, with 7400 miles on the car, was over $900 dollars I would have opted out. Guess I’ll be performing these services in the future myself for a lot less. More

This is a dealership, unlike other dealerships. The General Manager, Steve, is a man of integrity that understands what it means to stand behind your word. A concept and a trait that is rare in today's General Manager, Steve, is a man of integrity that understands what it means to stand behind your word. A concept and a trait that is rare in today's business world. You can believe him when he tells you something, and your trust is important to him. Go visit this dealership. Invest in someone that is honest and credible. Reward their choice to stand up for doing the right thing. I am a customer for life. More

Always provide excellent -- stellar -- customer service. Exceedingly transparent and communicative re status, cost, issue. Highly recommend Rairdon Fiat of Kirkand. Vehicle: 2013 Fiat 500 Abarth. Exceedingly transparent and communicative re status, cost, issue. Highly recommend Rairdon Fiat of Kirkand. Vehicle: 2013 Fiat 500 Abarth. More

I have a Maserati and the level of customer service from the dealership to management is second to none. They found that my tires were old, seeing that I purchased the car less than a year ago the GM Steve the dealership to management is second to none. They found that my tires were old, seeing that I purchased the car less than a year ago the GM Steve stepped up, gave me a personal phone call and told me they would replace them at no charge. Joe the service guy gave me updates and found the issue with my tires. I couldn't be happier. Its hard to find a company that will put their customers first. This is why people love Nordstroms. This is why people should love Rairdon's of Kirkland. I will continue to be a loyal customer because of them doing the right thing by me not what would have been easiest for them. More

Service in my fiat 500 was Smooth , easy , welcoming service . Will be back for any of my service needs Thanks Joe , see you next time service . Will be back for any of my service needs Thanks Joe , see you next time More

I service Alfa Romeo Gulia the second year and the service is knowledgable and very professional always very friendly and on time. I do recommend their service department. service is knowledgable and very professional always very friendly and on time. I do recommend their service department. More

A fantastic experience leasing a new Alfa with the team. Responsive, friendly and helpful, was a swift and pleasant experience to drive away in a brand new Giulia. Thanks again guys, much appreciated! Responsive, friendly and helpful, was a swift and pleasant experience to drive away in a brand new Giulia. Thanks again guys, much appreciated! More

Satisfactory Helpful explanations, timely service, clean waiting lounge, willingness to provide follow up phone calls and tire research. Willing to schedule neede Helpful explanations, timely service, clean waiting lounge, willingness to provide follow up phone calls and tire research. Willing to schedule needed work on short notice. More

Everyone at Rairdons's of Fiat in Kirkland were extremely friendly and efficient. They all went out of their way to make us the best deal possible. I highly recommend this dealership to anyone interested in friendly and efficient. They all went out of their way to make us the best deal possible. I highly recommend this dealership to anyone interested in buying a car. More

Service Rep Joe Torres was knowledgable, efficient, helpful, understanding and friendly..Great! I appreciate his Patience and professionalism with me and Fiats. Thank you Joe! helpful, understanding and friendly..Great! I appreciate his Patience and professionalism with me and Fiats. Thank you Joe! More