Rairdon's Alfa Romeo Maserati and Fiat of Kirkland
Kirkland, WA
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Beautiful dealership, excellent customer service. In love with my new vehicle. Dennis was a great help in my purchase, as well as the sales manager and GM. In love with my new vehicle. Dennis was a great help in my purchase, as well as the sales manager and GM. More
They were Amazing! They handled my long list of repairs, some unknown, with professional and friendly service. The technician (first name started with “I”-sorry I c They handled my long list of repairs, some unknown, with professional and friendly service. The technician (first name started with “I”-sorry I can’t remember it) went above and beyond to make all the repairs to ensure my trip driving back to Alaska was safe. Nasreen went out of her way to keep me updated on the status of the repairs and I appreciated her friendly and knowledgeable assistance. I wish we had this level of service available in Juneau. Thank you all! More
Fabulous care and communication from my service representative. Customer care is clearly a top priority for the entire service team. A+/5-Stars… Very satisfied! representative. Customer care is clearly a top priority for the entire service team. A+/5-Stars… Very satisfied! More
I received first-rate service on my latest visit to Rairdon's service department. I received a fast and accurate diagnostic on the vehicle and, with all work necessary to perform, I was on the road in Rairdon's service department. I received a fast and accurate diagnostic on the vehicle and, with all work necessary to perform, I was on the road in a little over two hours. I had work done at Rairdon's 7 months ago which involved a wiring harness replacement; an extensive teardown to complete. None of the work that was done on this recent visit was related to the harness which reassured me that the previous job was thorough and lasting. Another thing that was obvious to me in seven months was a vast renovation of staff to the service department management. Pleasant, fast, knowledgeable and efficient! And apparently, all female! A very smart move on Rairdon's behalf. Smart move!! More
The dealership advocated with the manufacturer to have my problem fixed at no charge even though the 4 year warranty had expired. Their response was prompt and appreciated. problem fixed at no charge even though the 4 year warranty had expired. Their response was prompt and appreciated. More
I had a great experience in this dealership, they really give me a strong support on my car problems, would love to use their service next time. give me a strong support on my car problems, would love to use their service next time. More