Rairdon's Alfa Romeo Maserati and Fiat of Kirkland

All I can say about this dealership is WOW! I just filed for bankruptcy less than a year ago and didn't think anyone would be able to get me into the SUV I wanted at the price I wanted but AJ did everything for bankruptcy less than a year ago and didn't think anyone would be able to get me into the SUV I wanted at the price I wanted but AJ did everything he possibly could to make me happy. He asked my daughter and I if the Pilot we drove was really what we wanted and when we said yes he said that was the car I was going to get. I figured there was no way they were going to be able to get me the monthly payment I could afford but AJ did whatever it took to do it. They gave me a great price for my trade in and I even got a real good interest rate considering my credit score. The Pilot has everything I wanted but Bluetooth so the dealership is having it installed and they are paying for it. I had gone to Fiat the night before and while they were working on the numbers my daughter called because she was in an accident. I figured they thought for sure that I was lying but when I told them they were only concerned about how she was and they told me to take the Pilot. I couldn't believe it! I felt real bad but they didn't make me feel bad at all. When I said I was sorry AJ said "Don't be sorry. We're not in the car sales business; we're in the customer service business". I really liked that a lot! I could go on forever about the great service I received but won't. To sum it up I really appreciate everything AJ and Marciann did for me but would like to thank AJ the most. He's the one that did everything he could to get me into the SUV I loved. He's such a great guy and they are all great people. If you want to go somewhere and not be hassled to buy and also feel appreciated, Fiat of Kirkland is the place to go. I highly recommend dealing with AJ. He's fantastic!! More

When I first saw the new Fiat 500 was at the local mall in Lynnwood WA. There was a frienly representative there to explaint the different Fiat 500 models. He also gave great directions as to where the dea in Lynnwood WA. There was a frienly representative there to explaint the different Fiat 500 models. He also gave great directions as to where the dealership was located and there hours. I stopped in the ext day and was greeted by the same man that was at the Mall Kiosk. I was introduced to Brian "Rocky" the Sales Manager the entire sales team was fantastic, no pressure to buy and they were honest and fair with my options as far as trading in my old car for a new Fiat 500. Rocky and Mikemy sales person didn't push additional items that I didn't need and they put me in exactly the car I was looking for. All the other dealerships I had gone to, to trade in my other car kept low balling my trade in and it actual value. Rocky actually gave me more than what the car was worth so that the deal would work for me. Mike had me in and out and on my way with the Fiat 500 in no time. I'd highly recommend going to Fiat of Kirkland, I've stopped in several times since to chat with the sales team and to have service work done on my car and the entire team bends over backwards to help you out and to make it as stress free and easy as possible. More

I am not a guy to write reviews or post but after reading the previous post I wanted to post my two cents. I rented a car in France for two weeks and loved it. It was a two cylinder but managed well and appr the previous post I wanted to post my two cents. I rented a car in France for two weeks and loved it. It was a two cylinder but managed well and appropriate. So when it was available in the US I went for it immediately as I knew the engine and other specs will be made for the US market. I tried Fiat of Tacoma and the dealer was nice, but the salesman did not do a sell job well enough and I left the dealer without one. I slept over it and decided to visit the Kirkland Fiat dealer and to my surprise my experience buying the car could not have been better. I was not chased or harassed. I walked around all vehicles in the lobby open and closed doors , hoods etc. I was offered assistance which I refused and was left alone. Coffee and water was offered and I was treated very professionally by the staff. Joel even walked me to the lot and explained all color combinations available and how the features of the car changed with the 3 models. Then Mr.Rockey came in (I think he is the manager) and offered a test drive without obligation and i took it. we talked about price and we fought a little as usual but I got my price and the color I wanted. You have to expect if you are buying a car that your credit will be checked because that is part of the process to establish your finance rate. Anyway for me every time that somebody stares at the car I always say that I got it at Fiat of Kirkland. I tell them to ask for Joel or Mr.Rockey and his team, these guys are the best. I am still smiling... More

Michael Sherrill was very friendly, my first encounter was by telephone I live in Olympia, Washington and call to inquire about a lease agreement he was very informative and helpful, he had done the credi was by telephone I live in Olympia, Washington and call to inquire about a lease agreement he was very informative and helpful, he had done the credit application before we arrived (having to travel about 90 minutes north of where we live), as always when buying or leasing a car the paper work can be lengthy, they made the process as pleasent as possible. More

I was looking for a car for my daughter for her college years away in California. I stopped by Rairdon Fiat and was greeted by Joel who showed my daughter and I several different models. Joel was showing years away in California. I stopped by Rairdon Fiat and was greeted by Joel who showed my daughter and I several different models. Joel was showing another customer a car at the time (who was out on a private test drive) and offered to have another sales person (Mike) take us on a test drive. It was very considerate given the dealership was very busy. Mike answered all my daughters questions and made us feel like we were the only customers at the dealership. I admit we only came by to look but after the drive and the simple way they made buying the car, I agreed to see if we could afford this car. Brian was very helpful and even though I was paying took the time to explain everything in detail to my daughter. My daughter was obviously very excited but was very impressed that she was also a big part of the buying decision. We will definately go back to Rairdon Fiat and I'm glad I "stopped" in to just take a look. :) More

This past weekend I drove up from Portland, OR. to look at a car. I've been shopping for another Audi a4 for a little over 3 months for a good deal & am in no hurry to sell my a4. The price of the car was at a car. I've been shopping for another Audi a4 for a little over 3 months for a good deal & am in no hurry to sell my a4. The price of the car was not listed on their craigslist posting, so I called to inquire & they quoted me $16,999. It was a good deal & so I set up a time on my only day off in the past two weeks to drive 3 hours north one way. The staff was cheesy nice, but what do I expect from car salesman...I test drove the car, enjoyed it & sat down to talk money. They first try lowballing me on my trade in, knowing the Kelly Bluebook price before we sat down. But what happened next is ridiculous!!! They told me the price of the car was $21,000, over $4,000 difference from what I was quoted. I sat there for 2 more hours trying to come to some conclusion that was fair for both parties, & they wouldn't even meet me in the middle at $19,000. THE CLASSIC BAIT & SWITCH!!!! I drove over 6 hours & spent my only day off for nothing, I DON'T RECOMMEND THESES GUYS AT ALL!!!! More

(Rairdon Fiat of Kirkland) I could give these guys a (Rairdon Fiat of Kirkland) I could give these guys a negative I would, totally stay away!!! Most of the negative reviews on here all say the same s (Rairdon Fiat of Kirkland) I could give these guys a negative I would, totally stay away!!! Most of the negative reviews on here all say the same story: lies, incompetent finance dept, and overall bad people, really wish I would have read them prior to my horrible experience. Our story begins with them conning us into signing incorrect paperwork that adversely affected our credit score and applied us for a vehicle financing even though we paid for the car in full at the time of purchase. The sales guy told us all kinds of lies about what things meant and what was included which was later re-explained correctly...but only after we bought the car. The finance guy had been on the job less than a week and was such a con artist -- he said we had to sign over the title to our existing car and sign loan paperwork just to get the total price of the car. He said he would shred the paperwork once the cashiers check was in hand. We came back 3 business days later to actually buy the car, but had been called and threatened by them that we were driving a car that legally belonged to them (our existing car) -- because we had signed over our title -- all because they said it what was required to get the price of a new car. Now we are receiving letters stating we were declined for financing because they filled it out incorrectly and we never needed financing in the first place. On what planet is this logical? When I demanded to know why their policies were this way they told me I needed to calm down and not be so reactionary. They even went so far as to say that women are the worst to sell cars to because they are so emotional. The whole process to purchase a car from them was a nightmare and 3 weeks later we are still dealing with the repercussions of their incompetencies and overall lack of humanity. If you want your credit score jacked out of wack, an experience that will leave you numb, and your head filled with lies then go here. If you want to deal with men who's mouth say one thing but eyes say another, go here. They are the gift that seems to keep on giving. But seriously, absolutely avoid them and save your life and your credit score the hassle of dealing with them. More