Rainier Dodge

friendly people, good communication and excellent customer service. Text messages or email always quick response. Highly recommend customer service. Text messages or email always quick response. Highly recommend More

Took my truck in to get recalls and alignment done, was told several different stories that it could be done without issue as I have had trouble getting it done because Dodge welded the drag link. Told me told several different stories that it could be done without issue as I have had trouble getting it done because Dodge welded the drag link. Told me my truck was done after 4 days, keeping it over the weekend and also told me they would need to keep it over the weekend so they could get alignment done on Monday. So I went 4 days without my truck for 1 day of service work and never communicated the alignment issue till I ask on the day I picked it up and there was no resolution with a problem Dodge has created with welding the drag link and no way to do an alignment, should have bought a Chevy. More

I have always had good service here at Rainer Dodge! Friendly staff happy to help! Friendly staff happy to help! More

I recently worked with Bryan on my vehicle repair. He was very helpful and did everything he could to get my truck back on the road. Thank you! He was very helpful and did everything he could to get my truck back on the road. Thank you! More

Been going there for maintenance on my trucks for over twenty years. Great service, friendly and professional staff. twenty years. Great service, friendly and professional staff. More

Reps are good, but a couple of times, they were too busy to answer the phone. I waited for the service to be completed, and the wait time was appropriate for the work. Meaning, they honored the scheduled ap to answer the phone. I waited for the service to be completed, and the wait time was appropriate for the work. Meaning, they honored the scheduled appointment time. No issues with the work that was completed. More

Good service. Helpful at the counter. Could have been better about keeping me updated on progress and when my vehicle would be ready for pick up. Helpful at the counter. Could have been better about keeping me updated on progress and when my vehicle would be ready for pick up. More

Always professional and finishes in a timely manner. Always calls to verify any additional work before doing it. Always calls to verify any additional work before doing it. More

Technical assistance given over the work require explained the process in a intelligent manner. Work completed/tested and returned in a timely manner. explained the process in a intelligent manner. Work completed/tested and returned in a timely manner. More