Rainbow Northshore Buick GMC - Service Center

Awesome people to work with Rainbow is an awesome dealership to work with. They are people oriented who see more than just selling another vehicle. They get to know their custome Rainbow is an awesome dealership to work with. They are people oriented who see more than just selling another vehicle. They get to know their customers and the needs of the customer. They take time to explain the features and functions of the vehicle, sometimes multiple times on different occasions. More

Body Shop install I called Andy @ Rainbow GMC. He took care of me same day & even offered a shuttle to pick me up after the install. Great service there ! I called Andy @ Rainbow GMC. He took care of me same day & even offered a shuttle to pick me up after the install. Great service there ! More

Work not performed I made an appointment for an Oil Change and Tire Rotation. I made the appointment online 2 weeks ahead and still had to wait 2 hours?? What's the poi I made an appointment for an Oil Change and Tire Rotation. I made the appointment online 2 weeks ahead and still had to wait 2 hours?? What's the point of making an appointment ahead of time if I still have to wait in line as a "drive in"? I was charged and paid for the tire rotation which was not done. I did not realize it was not done until got home and checked the tires. The Service Advisor says the Technician said he did it, but I know he did not as the tires are in the same position as they were when I brought the vehicle in. His word against mine but I know it was not done. Rainbow GMC, Covington, LA. has lost a 30 year customer. More

Excellent service experience Fred was very helpful and accommodating. I would definitely recommend the dealership and Fred to family and friends. Providing a loaner is a huge plus Fred was very helpful and accommodating. I would definitely recommend the dealership and Fred to family and friends. Providing a loaner is a huge plus as well. More