Rainbow Northshore Buick GMC - Service Center

Service Experience Service wait time too long for oil change and rotation. Would like to see improvement. Don’t think Dealer is large enough for the volume of customers. Service wait time too long for oil change and rotation. Would like to see improvement. Don’t think Dealer is large enough for the volume of customers. More

Great courteous service Friendly knowledgeable folks who are customer oriented. I do not even consider looking elsewhere for making a purchase or getting service. This is the Friendly knowledgeable folks who are customer oriented. I do not even consider looking elsewhere for making a purchase or getting service. This is the best dealership around. More

Repairs My truck was having issues like it didn’t want to get gas the service dept checked everything out and turned out it was the plug. They changed the plu My truck was having issues like it didn’t want to get gas the service dept checked everything out and turned out it was the plug. They changed the plug wires and tightened everything up! And then didn’t even charge us. It was such a blessing for us because my husband is diagnosed with Stage 3 colon cancer was pretty much helpless in this situation of fixing his wife’s vehicle! The service department was very accommodating and as always Mr Fred made the process go smoothly! More

Excellent service Timely and courteous service has always been my experience.l can always count on Tim. I know that I always get a fair price And excellent service Timely and courteous service has always been my experience.l can always count on Tim. I know that I always get a fair price And excellent service More

Vehicle Service Experience Everything was performed as requested and on time. A vehicle recall service, which I was yet to receive notification about from GM, was also performed Everything was performed as requested and on time. A vehicle recall service, which I was yet to receive notification about from GM, was also performed within the time frame and will save me a separate trip for handling. Always have been satisfied with their service department. More

body shop repair. Andy was fantastic to work with. I was really impressed with the way that my repair issue was handled. I will definitely be buying my next truck from Andy was fantastic to work with. I was really impressed with the way that my repair issue was handled. I will definitely be buying my next truck from Rainbow. Thanks guys. More

New tires As great as always. No one compares to the quality and friendliness of staff They go beyond in making the experience great every time If I buy an As great as always. No one compares to the quality and friendliness of staff They go beyond in making the experience great every time If I buy another. GMC vehicle it will be from Rainbow unless the price is not competitive More

Satisfied I am always very satisfied with Rainbow and the service I receive. I always deal with Fred Stierwald and he is very much the professional. I am always very satisfied with Rainbow and the service I receive. I always deal with Fred Stierwald and he is very much the professional. More

Oil change and rotate Easy service that I scheduled online. In and out in just a couple hours with no hassle. Not a lot of interaction with staff but they were friendly. Easy service that I scheduled online. In and out in just a couple hours with no hassle. Not a lot of interaction with staff but they were friendly. More

Scheduled service I only had to wait 5 - 10 minutes to check in for my appointment due to there only being 1 service technician available and two people ahead of me. O I only had to wait 5 - 10 minutes to check in for my appointment due to there only being 1 service technician available and two people ahead of me. Once I checked in I was told it would be 45 minutes, but actually only took about 20 minutes. The technician told me they had an extra mechanic available so they put two of them on my car and got me out much quicker than I ever expected. Great use of available resources. Very happy. Please keep up the good work. More