Rainbow Northshore Buick GMC - Service Center
Covington, LA
388 Reviews of Rainbow Northshore Buick GMC - Service Center
Truck lost power steering hours after recall work. Had to get towed to dealership. Explanation was the truck lost connection to some recall functionality. As far as I know, no ones has been held account to get towed to dealership. Explanation was the truck lost connection to some recall functionality. As far as I know, no ones has been held accountable for this. It was a huge inconvenience because I was 30+ miles from home with my two young daughters!!! More
Top Notch Service Everyone was eager and helpful. Answered all my questions and thought of things that I hadn't thought of. Thanks to everyone in the service department Everyone was eager and helpful. Answered all my questions and thought of things that I hadn't thought of. Thanks to everyone in the service department. More
I was very pleased with the fast and friendly service visit. The salesman that sold me my truck, Matt, took a moment from his busy day to visit and ask of me & my truck. visit. The salesman that sold me my truck, Matt, took a moment from his busy day to visit and ask of me & my truck. More
Recall/oil change visit Scheduled an appointment for a recall and oil change. Waited on vehicle, and everything was complete in a matter of 30 minutes. Easy and convenient. Scheduled an appointment for a recall and oil change. Waited on vehicle, and everything was complete in a matter of 30 minutes. Easy and convenient. More
Dealer is prompt and knowledgeable. I appreciate the service they do and the recalls they have fixed on our truck. I look forward to dealing with them more in the future service they do and the recalls they have fixed on our truck. I look forward to dealing with them more in the future More
Quick fix done right We had an annoying squeak for awhile. Brought it in for service and while there had it looked at for squeak. Scheduled another visit and it was fixe We had an annoying squeak for awhile. Brought it in for service and while there had it looked at for squeak. Scheduled another visit and it was fixed in 20 minutes. More
Great job! Honored our appointment time, answered all of my questions and finished in a very timely manner. I got an oil change, tire rotation and my brakes specifically checked because I requested. All o my questions and finished in a very timely manner. I got an oil change, tire rotation and my brakes specifically checked because I requested. All of my questions were answered. And I was out in less than an hour. More
Fred, the service manager, and Cassidy persevered in repairing the electrical problem with my Yukon Denali. I know electrical problems can be difficult, but they stuck with it and it’s apparently fixed. repairing the electrical problem with my Yukon Denali. I know electrical problems can be difficult, but they stuck with it and it’s apparently fixed. Thanks to a great service team! More
Very good experience! I have been a loyal GM customer for many years. I have never had a better vehicle buying experience than the multiple purchase instances I've had at I have been a loyal GM customer for many years. I have never had a better vehicle buying experience than the multiple purchase instances I've had at Rainbow GMC. Our salesman was attentive, knowledgeable and did not make the experience feel pressured or obligated in any way. He was most concerned with filling the needs of our family and making the deal work for us. I have been bringing my vehicles to be serviced at the dealership for years. Service reps is always very helpful, making the scheduling very easy and wait times as short as possible. It is safe to say that Rainbow GMC has a loyal customer for life as long as business there continues as it has been for all of my previous experiences! More