Rainbow Northshore Buick GMC
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,154 reviews
A Very Positive Experience My visit to the service center was the first with my 2019 Buick Accord. I arrived early at 7:15 and was the first customer of the day. I was greeted My visit to the service center was the first with my 2019 Buick Accord. I arrived early at 7:15 and was the first customer of the day. I was greeted with a smile by Sena Spinks, the service advisor, who took care of the paperwork, and assured my wife and me that the oil change, tire rotation and checkup would be done in about an hour. We went to the Fat Spoon for breakfast, and when we returned, the car was just about ready. So a 5 star rating from me. Sena gets high marks for her attitude and efficiency. She is an excellent representative for Rainbow. My Encore is a great car. Handles well, has good gas mileage (28 mpg) and has had no problem for the first 6000 miles. More
Service Fred Stierwald provided a wealth of information & great customer relationships. His personal approach to the service provided a very comfortable exper Fred Stierwald provided a wealth of information & great customer relationships. His personal approach to the service provided a very comfortable experience. I truly recommend Rainbow. More
20,000 mile service, oil change, tire rotation Great job. Work was done on schedule and very quickly. Handled everything over my lunch break. Follow up will be handled when parts come in. Great job. Work was done on schedule and very quickly. Handled everything over my lunch break. Follow up will be handled when parts come in. More
Great Service First time buying at Rainbow. Treated great all the way around by Craig and JR and Eric. GMC AT4 is a unbelievable truck. Eric did not pressure me and First time buying at Rainbow. Treated great all the way around by Craig and JR and Eric. GMC AT4 is a unbelievable truck. Eric did not pressure me and went through the trucks features. More
oil change and tire rotation staff was very courteous and prompt. also asked if there was any recalls on my vehicle and one showed up. I will need to schedule another appointment staff was very courteous and prompt. also asked if there was any recalls on my vehicle and one showed up. I will need to schedule another appointment for this. More
Oil change I regretted getting there 35 minuets prior to opening, was 3rd in line 1st person needed oil change and tire rotation, 2nd person needed oil change a I regretted getting there 35 minuets prior to opening, was 3rd in line 1st person needed oil change and tire rotation, 2nd person needed oil change and check sensor light and I was third. I was informed that there were two mechanics going the oil changes. I didn't get out until 10:14 am. It was taking so long that the second person cancelled his sensor light saying he would come back later that week. I'm sorry but it just seemed too long to wait for an oil I may have to go back to Firestone or an 5 minute oil change. I am partially disabled and sitting that long was very uncomfortable for me. More
Just didnot appreciate how I was talked too. Brought my truck in for oil change. Had another issue and of course it was not under warranty.. Ask why not covered . was told don't kill the messeng Brought my truck in for oil change. Had another issue and of course it was not under warranty.. Ask why not covered . was told don't kill the messenger. Then ask to see what was wrong she call tech and his response was Well I was going to lunch but come on Ill show you. Just upset about the way I was treated. Bought this truck in January and was planning on getting another vehicle this January but probably will look elsewhere.. More
EXTREMELY SATISFIED EVERYONE WAS COURTEOUS AND HELPFUL AND WENT ABOVE AND BEYOND A NORMAL SALE. THEY MADE IT AS "PAINLESS" AS POSSIBLE, AND WERE IMPRESSIVE IN THEIR PROF EVERYONE WAS COURTEOUS AND HELPFUL AND WENT ABOVE AND BEYOND A NORMAL SALE. THEY MADE IT AS "PAINLESS" AS POSSIBLE, AND WERE IMPRESSIVE IN THEIR PROFESSIONALISM. More
Staff attitude A very helpful and attentive staff who was able to provide good customer support. They provided assistance to ensure that I knew how to operate my new A very helpful and attentive staff who was able to provide good customer support. They provided assistance to ensure that I knew how to operate my new tonneau cover. More
My review! James hasn't had time to do this (busy cutting grass). So I decided to do it for him. He was very pleased the day he got his truck back as he needed James hasn't had time to do this (busy cutting grass). So I decided to do it for him. He was very pleased the day he got his truck back as he needed to get started on the grass cutting. He was very pleased that you were able to fix the air conditioning so fast. You have also helped me when I needed service on my cadillac, Which I appreciated very much! I hope everyone is doing well and we thank you very much! Barbara Drez Mom More