Rainbow Northshore Buick GMC

Salesman was very friendly & helpful Second vehicle purchased with a Rainbow dealership & very pleased with the treatment of us as customers. Overall great place to do business. Brought m Second vehicle purchased with a Rainbow dealership & very pleased with the treatment of us as customers. Overall great place to do business. Brought my 2011 Silverado in to rainbow Chevrolet for 100000 mile service & was given a vehicle to use while my truck was serviced-this does not happen at other manufacturers dealerships. Great policy. More

My experience When I arrived at Rainbow I was able to walk around and look with being surrounded by salespeople. I really like that. They have made a loyal customer When I arrived at Rainbow I was able to walk around and look with being surrounded by salespeople. I really like that. They have made a loyal customer out of me. More

Excellent sales and services I would recommend Rainbow Northshore to anyone who was looking for a vehicle or service and might I add the most easy people to deal with when buying I would recommend Rainbow Northshore to anyone who was looking for a vehicle or service and might I add the most easy people to deal with when buying a vehicle More

Buying was a breeze Vincent and team were great, did all the legwork for us. We showed up signed the papers and it was that easy. Really made the buying experience super Vincent and team were great, did all the legwork for us. We showed up signed the papers and it was that easy. Really made the buying experience super easy. More

Speedy service Went there for oil change with appointment. Service was speedy with a car wash. I was very satisfied. Found out that I was going to have the rear b Went there for oil change with appointment. Service was speedy with a car wash. I was very satisfied. Found out that I was going to have the rear brake shoes changed soon. More

Great Service Experience Very prompt, very courteous staff. And, with the website discount coupon code, the price is not bad. With most of my vehicles, I change the oil and Very prompt, very courteous staff. And, with the website discount coupon code, the price is not bad. With most of my vehicles, I change the oil and filter and rotate the tires on my own. However, with the price discount and the prompt service, I've always had this dealership service my Yukon. More

Good Availabile Inventory, worth the drive from out of town! My husband and I previously looked at the Buick Enclave at another dealership local to us. We knew we liked the vehicle but were seeking a certain col My husband and I previously looked at the Buick Enclave at another dealership local to us. We knew we liked the vehicle but were seeking a certain color combination. When we spoke to our local dealership, they wanted to charge us a $2,000 relocation fee - Pass! I chatted with Misty online and over the phone. She was very nice and honestly one of the deciding factors in going to this dealership! We drove an hour to Rainbow Northshore Covington to see the vehicle we were interested in ourselves. Our sales rep was Lee - He knew the Enclave very well. He was willing to show us as many colors and interior options we wanted to see. We appreciate how knowledgeable and patient he was. He wasn't very open to negotiations and liked to say "Negotiations aren't like what you see in the movies". Of course I understand that but if you want to get rid of an older model, you should be willing to negotiate. We did end up settling on what we consider a good deal. Once we finalized a price with the GM, it took almost two hours to get in to see someone in Finance. I think that's pretty ridiculous considering we were ready to buy right then and there so you would think they would be in a hurry to close the sale before we change our mind. Once with the finance person, we were done within 15-20 minutes. I appreciate that they didn't try to push us to purchase extras we didn't actually want. Overall I think the experience was good but could have been better if the process wasn't so drawn out. We were drained by the end of the day, but I love my car and it was worth it!! More

Great Service Everyone was extremely helpful, from sales rep to service. The staff went above and beyond to meet the needs of customer. Look forward to continue t Everyone was extremely helpful, from sales rep to service. The staff went above and beyond to meet the needs of customer. Look forward to continue to have this type of service in the future. More

Great inventory and friendly staff First time at the dealership, and was overwhelmed by the inventory of vehicles on the lot. Didn’t intend to purchase a vehicle on the day I visited, b First time at the dealership, and was overwhelmed by the inventory of vehicles on the lot. Didn’t intend to purchase a vehicle on the day I visited, but was very pleased with the vehicles available. More

The services provided was excellent The rating given was well deserved because of the excellent service I received. I will be sure to recommend others to take advantage of the service b The rating given was well deserved because of the excellent service I received. I will be sure to recommend others to take advantage of the service being offered. More