Rainbow Northshore Buick GMC
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:30 PM
Sunday Closed
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Great servixe The customer service and knowledge on their products to help us make the best decision on what to purchase. They explained everything to us as we were The customer service and knowledge on their products to help us make the best decision on what to purchase. They explained everything to us as we were going through the whole process. More
Great service as always! Brought my GMC truck in for oil change and battery check before they did anything they called for approval! They replaced the battery and reset every Brought my GMC truck in for oil change and battery check before they did anything they called for approval! They replaced the battery and reset everything- absolutely wonderful to deal with. More
Oil Change Very professional, friendly and completed in time frame given. Took vehicle in when I arrived. I should not be held to your mandated minimum. I s Very professional, friendly and completed in time frame given. Took vehicle in when I arrived. I should not be held to your mandated minimum. I should be able to write as few words as I want. Please adjust length of response or refrain from sending a survey to me in the future. Sincerely, David Caldwell More
Sales and Service We continue to buy from Rainbow because the sales and service departments are friendly, accommodating and reliable. We feel appreciated. I love my new We continue to buy from Rainbow because the sales and service departments are friendly, accommodating and reliable. We feel appreciated. I love my new Yukon! Thank you, Darren. More
2019 Sierra Denali Eric and the guys at rainbow went above and beyond to get me in a new truck. Super nice guys with the best prices around! Eric and the guys at rainbow went above and beyond to get me in a new truck. Super nice guys with the best prices around! More
Appreciated Very professional friendly staff makes you feel appreciated and welcomed. Very knowledgeable, respectful, and courteous as well. We will highly recom Very professional friendly staff makes you feel appreciated and welcomed. Very knowledgeable, respectful, and courteous as well. We will highly recommend this dealership to others. More
Great in emergency I got a flat tire because my key did not fit the lock to spare tire. It was Sunday so I called AAA for a tow to dealer the next morning. When I got tr I got a flat tire because my key did not fit the lock to spare tire. It was Sunday so I called AAA for a tow to dealer the next morning. When I got truck into dealer they promptly drilled thru the lock, replaced the flat tire with the spare and did not charge me. More
incomplete work order request on 2 issues with truck I have brought my brand new truck in several times for several different problems , they only completed 1 of the items and have never called me back I have brought my brand new truck in several times for several different problems , they only completed 1 of the items and have never called me back since to reschedule with me for the remaining 2 issues problem 1 ( rear end shakes really fast at speeds of 60mph and higher, wheels & tires were balanced and rotated from dealer) problem 2 ( transmission slips after shifting into drive from reverse after backing up once i'm moving forward ) . This is something that really urks me More
Awesome experience Tim kaigle is a customer service genius I have purchased two vehicles and will return. The negotiating period was not pushy at all and everyone was fr Tim kaigle is a customer service genius I have purchased two vehicles and will return. The negotiating period was not pushy at all and everyone was froendly More
Very disappointed this time. I brought my truck in for routine servicing. I had a brake issue which was discussed yesterday. I was told that the job would take 2 hours. I have I brought my truck in for routine servicing. I had a brake issue which was discussed yesterday. I was told that the job would take 2 hours. I have always taken my truck to Rainbow which is where I purchased it. Today, the job was finished. The bill was $783.17. This was more than had been discussed and I am not happy with the cost of the repair. As I told Sena, I don't want to look elsewhere, but I think I may have to as Rainbow is getting too expensive. Today, no one explained why the charges were as stated on the invoice. Basically, the attitude was just go over, pay the bill and get on out of here. More