Rainbow Northshore Buick GMC

Great Buying Experience Craig, Eric, and Britt were great to deal with. I was able to purchase the right vehicle for the right price. I would highly recommend all of them. Craig, Eric, and Britt were great to deal with. I was able to purchase the right vehicle for the right price. I would highly recommend all of them. More

Lee worked with us to find the car in silver. I liked the GMC Terrain but all colors were dark and I wanted a light color. Our salesman Lee found us a silver one at another dealer and got it for I liked the GMC Terrain but all colors were dark and I wanted a light color. Our salesman Lee found us a silver one at another dealer and got it for me. He was nice to work with and I liked the dealership. More

My sales guy Justin was awesome,. My sales guy Justin was awesome but the finance guy got one over one me. I was in town with a tight window and Justin did everything I requested but w My sales guy Justin was awesome but the finance guy got one over one me. I was in town with a tight window and Justin did everything I requested but when I got in to sign my papers with Bret it was all done on an I Pad and I missed the $495.00 auto guard until I got back to Texas. When I called Bret to question what the charge was for he said that it was beneficial to people that live local as it was a tire warranty & glass etching that might possibly save me some me money on my insurance. He stated that Justin should have told me about it, they say the money in car sales is made in the finance department and I know why now. Bret said that they place this charge on every vehicle they sell, being that I live in Texas and they knew that I would not be able to take advantage of the program as it is only applicable if you take the vehicle back to them to service. why charge me for it? More

Excellent Service and Commitment to Value Buying my Jeep with Rainbow was the easiest process I’ve ever had when purchasing a new vehicle. Anthony Rhoto and Louis, the general manager, were so Buying my Jeep with Rainbow was the easiest process I’ve ever had when purchasing a new vehicle. Anthony Rhoto and Louis, the general manager, were so easy to work with. On our first visit to the dealership we were welcomed and spoken to like people and not just a potential paycheck. It was nice that they took the time to get to know us and not try to speed up the process of purchase. They truly value their customers. It was even better that I wasn’t hounded the next day with questions, opinions, and heckling to make a purchase. Anthony gave me more than 24 hours to consider my options with Rainbow. Because of that, I felt like he really tried to make a connection and not just a sale. When I did hear back from him and we discussed what my options were and my thoughts on the cars he had shown us, it was an easy decision to continue to work with him and Louis. The entire team at Rainbow was exceptional. From the sweet lady at the front desk to the other salesmen and managers to even the service department that allowed us to get a thorough look over the vehicle before making our final decision. We can’t say enough good things about this dealership and the employees that work there. More

The fastest and simplest car buying process...NO BS Included This is the first time since my divorce I bought a car. Now writing those words...since my divorce(which ruined my credit) I just knew in my heart tha This is the first time since my divorce I bought a car. Now writing those words...since my divorce(which ruined my credit) I just knew in my heart that this was not going to happen. I called Vincent Ficarra, was upfront and honest and as he was. He said he would do his best to make it work. That is when Justin came into play and showed me a used car, with extremely low miles and Rainbow made magic happen. I got a text from Justin one afternoon that an hour of my time was needed. I walked into Rainbow Northshore Buick GMC and within an hour, walked out in my car. Justin was such a nice gentleman. The whole process, from walking in to what felt like signing my life away was super easy. They made me feel like family and I am beyond grateful I am on the road to improving my credit. More

My salesmen dropped everything to help me! I reached out to Vincent Ficarra (previous customer recommendation) from the side of the road, my previous car was too tired to go anymore! He dropped I reached out to Vincent Ficarra (previous customer recommendation) from the side of the road, my previous car was too tired to go anymore! He dropped everything he was doing and started working with me and inquired the help of TIm Kagel who finished the job. I am now the proud owner of a new car thanks to these guys and Britt Strain. They all minimized the stress of buying a new car More

Very reasonable price Had to get a little ding fixed on our fairly new Acadia. Price was less than expected and the work was perfect. Couldn’t ask for more. Had to get a little ding fixed on our fairly new Acadia. Price was less than expected and the work was perfect. Couldn’t ask for more. More

Oil change. It was quick and everybody was friendly. The waiting area was nice, clean, and comfortable. Nice TV to watch while waiting. The restrooms were clean. It was quick and everybody was friendly. The waiting area was nice, clean, and comfortable. Nice TV to watch while waiting. The restrooms were clean. Thanks More

Great customer service Brought my vehicle in for routine maintenance was completed in an hour. Great service as always.. friendly service people. Everyone knows your name a Brought my vehicle in for routine maintenance was completed in an hour. Great service as always.. friendly service people. Everyone knows your name and willing to assist you. More

Very pleasant atmosphere. While waiting for the service to be completed,I was offered a cup of coffee while watching the morning news on television. The servicemen updated me , While waiting for the service to be completed,I was offered a cup of coffee while watching the morning news on television. The servicemen updated me ,so I could expect how much time it would take to complete. Very efficient and courteous staff. More