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Rainbow Luxury Imports

Covington, LA

4.7
599 Reviews
Rainbow Luxury Imports is proud to provide the highest quality pre-owned luxury automobiles, ranging from Audi, BMW, Mercedes Benz, Lexus, Jaguar, Infiniti, and Land Rover. Our dealership prides itself on providing first class customer service and strives to establish ourselves as a premier new and used car dealership in South Louisiana.
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1801 North Highway 190

Covington, LA

70433

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Showing 599 reviews

October 08, 2023

I absolutely loved working with Rainbow imports! The sales and finance teams were very nice, honest and easy to work with. It was a pleasure doing business with them More

by TIFFANY.G.HAWKINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don McGinnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Treser
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2023

I didn't have much dealings with the dealership overall, but my service advisor Tommy Piglia was awesome. Great personality and sense of humor, he made my experience pleasant and easy and overall a 5 star e More

by LDYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Piglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2023

O ver all one of the Best dealership s I've ever went to. .... awesome More

by COREY_WALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Piglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curran Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2023

Levi is an excellent salesman. He was very knowledgeable about every car we were interested in. He made the whole process very pleasant. More

by JOHNMILLER316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don McGinnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi
Sep 18, 2023 -

Rainbow Luxury Imports responded

We appreciate your business and kind words Mr. John.

August 24, 2023

It was a Pleasant experience. I Didn’t feel pressured into buying a car. Left happy More

by MEJEN716
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don McGinnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Rainbow Luxury Imports responded

We appreciate your business and for taking the time to leave a review. We never pressure any of our customers and always strive to make sure everyone is happy when they purchase from us. Welcome to the Rainbow Automotive family!

August 21, 2023

No run on flat tires No tire pump assembly sealant assembly no tire Sadly Unprofessional More

by JOSEPHLMUSACCHIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don McGinnis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Ditcharo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee
Aug 25, 2023 -

Rainbow Luxury Imports responded

We're sorry you feel that we only deserve 2 stars Mr. Joe. Your vehicle actually does have Run Flat tires on it. Thank you for your business, we hope you enjoy your new vehicle.

Aug 25, 2023 -

JOSEPHLMUSACCHIA responded

You are right, I was confused because tires did not show a symbol on the tire as per owners manual, it wasn’t explained to me at purchase by Derrick nor Lee. Lee even looked in truck area, more than Derrick did, but nothing was said. There is no standard equipment for tires my tires as per owners manual, no compressor, no sealant assembly, nor sealant. This certainly is a reflection of the on the assumingely professionals working at Rainbow. I was told by Derrick you only buy auction vehicles with a 4.5 out of 5 rating, this gave me a sense of professionalism from Rainbow I didn’t get when I bought my Mercedes from Rainbow. My skepticism was enhanced when Rainbow sent me a notice my GMC truck warranty has expired, it said please respond by August 21st, I received the notice on August 22nd. I called the number provided and corresponded with an agent, I gave him my customer ID number and gave him the expiration date and it showed I had two more years and 50,000 more miles on my warranty. The letter was signed by Craig Boudreaux Dealer!!! The agent also told me after I showed dissatisfaction that he had heard many complaints in the past about Rainbow. I’m looking forward to seeing you when I get my license plate to discuss this matter in length, we will have time because Lee told me Rainbow had to detail my vehicle, something that wasn’t done when I purchased the vehicle.

August 17, 2023

Derek and Chad did a great job and really took care of us. I would definitely go back for future purchases. More

by PLEMIEUX66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don McGinnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Treser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Ditcharo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Rainbow Luxury Imports responded

Thank you again for giving us the opportunity to earn your business Paul! I know you'll love your New Outlander PHEV!

August 15, 2023

Great customer service without Long waits for service to be performed. My car is clean and properly repaired when it is returned to me. More

by KERRYLOYACANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Piglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Rainbow Luxury Imports responded

Thank you very much for the great review Kerry. We appreciate your business and look forward to your next visit.

August 15, 2023

THE BEST i HAVE EVER USED COMPETELY SATISFIED ONLY ONE PROBLEM AND IT HAD NOTHING TO DO WITH RAINBOW THE MERCEDES DEALERSHIP\ IN NEW ORLEANS WANTED TO CHARGE ME APPROXIMAETLY 1100 DOLLARS FOR A More

by NCITTADINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lloyd Guillot Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don McGinnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Treser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Piglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Ditcharo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Kadak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curran Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LEROY THE BEST, Brad Pender
Aug 16, 2023 -

Rainbow Luxury Imports responded

Thank you for the great review Mrs. Nena. It was a pleasure working with you and are happy that you love your new Mercedes-Benz. Unfortunately Mercedes-Benz dealers are the only ones that can make replacement keys. We look forward to seeing you in the future

August 07, 2023

Very professional and got in and out in a timely manner. This is my 3rd car and always satisfied! More

by ABHAWKINS22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Treser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Ditcharo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Rainbow Luxury Imports responded

Thank you for your continued business with us Mrs. Hawkins! As always, it was a pleasure working with y'all!!

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