Rainbow Luxury Imports
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Above and beyond! Rainbow Luxury was a pleasure to do business with. They exceeded my expectations upon shopping for vehicles after the first few dealerships I visited. Rainbow Luxury was a pleasure to do business with. They exceeded my expectations upon shopping for vehicles after the first few dealerships I visited. Chad and everyone on the team listened to my needs and concerns and were willing to negotiate terms with me, even after they offered me their best price available. i would refer anyone and everyone i know who is looking to make this their first and last stop as their is no need to look elsewhere. 5 star quality vehicles and customer service to go along with it, thank you for making me feel like a friend and not just a customer. I am very happy with my purchase and they have my loyalty as a customer. More
Relaxed atmosphere Very helpful and eager to assist with our used car needs without pressure . Chad was quick in responding to my online inquiry. I would definitely reco Very helpful and eager to assist with our used car needs without pressure . Chad was quick in responding to my online inquiry. I would definitely recommend this dealership More
Buyer beware I bought a 2016 Lexus (just over 33k miles) and was told during negotiations the price was pretty firm because they do service and inspection on every I bought a 2016 Lexus (just over 33k miles) and was told during negotiations the price was pretty firm because they do service and inspection on every vehicle. When I was taking delivery I specifically asked if an oil change was performed and told yes by salesperson Paul and that I was good until about 40k miles. However after driving the car only a couple of thousand miles the check engine light came on and research showed it meant change the oil. Upon contacting the sales person was told that couldn't be correct bring it in and he would have them check. He brought it to the back and someone said it was good - they just "forgot" to reset the notification. Okay. Then while driving the car and braking I observed a slight shimming of the steering wheel. More so with a harder brake then a gradual brake. At somewhere above 39k miles but under 40k my fiancé called the salesman and service manager Harry Bourgeois and set up an appointment a week later to look at the issue. At the time of appointment the milage was just over 40k and I was told after looking at it that yes it needed brake pads and the rotors turned but would recommend new rotors and the best they would do would pay half the cost. And I was told that 40k is what is pretty much expected on the car before a brake job would be required. Needless I left without letting them service my vehicle and this definitely makes me question everything they said and question if ANY inspection and/or service was performed on this car as stated prior to me taking delivery. I would recommend anyone buying a vehicle from this dealership to request all paperwork associated with their consideration and even then - buyer beware. The one stars is because I believe I was lied to. More
Friendly and helpful! Chad Treser was very helpful and great at helping us getting our new vehicle. The whole staff was friendly and go out of their way to make you feel li Chad Treser was very helpful and great at helping us getting our new vehicle. The whole staff was friendly and go out of their way to make you feel like a valued customer. 10/10 would recommend! More
Wonderful Experience Chad did a great job! Exceptional customer service skills and very personable. He made the entire experience easy. I would, without a doubt, highly Chad did a great job! Exceptional customer service skills and very personable. He made the entire experience easy. I would, without a doubt, highly recommend Chad and the whole dealership! More
Great buying experience We worked with Chad and he made our purchasing experience extremely easy! He was very amicable and upfront and we left feeling really happy and excite We worked with Chad and he made our purchasing experience extremely easy! He was very amicable and upfront and we left feeling really happy and excited with our new car. It was the smoothest car purchasing experience we’ve ever had and we would definitely recommend rainbow luxury imports and Chad! Additionally, everyone else we encountered was extremely friendly as well. More
Great experience! Love my Maxima We had a great experience at Rainbow Imports and will definitely recommend and use them again. Chad Treser was great to work with! Thanks Rainbow!!! We had a great experience at Rainbow Imports and will definitely recommend and use them again. Chad Treser was great to work with! Thanks Rainbow!!! More
Paul Schwartz & David Hill Excellent, Excellent, Excellent! Very quick process. They brought cars to my work for me to test drive! I Love Love Love My Car! Paul and Chad And Da Excellent, Excellent, Excellent! Very quick process. They brought cars to my work for me to test drive! I Love Love Love My Car! Paul and Chad And David I Love You Guys More
Pleasant Car Buying Experience Everybody was professional and sincerely friendly. It honestly was a pleasant experience overall, considering that we were negotiating terms for the p Everybody was professional and sincerely friendly. It honestly was a pleasant experience overall, considering that we were negotiating terms for the purchase of an automobile and the trade-in of our current one. We will likley return to Rainbow when we are once again in the market for another car. More
Great Service They took care of me the whole time I was there. The best dealership I’ve ever been to. EVERYBODY was awesome in there. Even the people I didn’t work They took care of me the whole time I was there. The best dealership I’ve ever been to. EVERYBODY was awesome in there. Even the people I didn’t work with. They would still ask me if I needed water or anything. I would definitely recommend them!! More