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Rainbow Luxury Imports
Covington, LA
601 Reviews
Rainbow Luxury Imports is proud to provide the highest quality pre-owned luxury automobiles, ranging from Audi, BMW, Mercedes Benz, Lexus, Jaguar, Infiniti, and Land Rover. Our dealership prides itself on providing first class customer service and strives to establish ourselves as a premier new and used car dealership in South Louisiana.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 601 reviews
June 24, 2020
Awesome buying experience, Salesman Chad was very patient and took his time to make sure we drove every vehicle that was of interest, I highly recommend him 👌 and took his time to make sure we drove every vehicle that was of interest, I highly recommend him 👌 More
by hughesroddrick
Employees Worked With
June 18, 2020
The salesman Chad was awesome , he meet all expectations I would highly recommend anyone looking for a new ride to seek Rainbow first. Thanks again Chad your the best!! I would highly recommend anyone looking for a new ride to seek Rainbow first. Thanks again Chad your the best!! More
by Jerrydean1982
June 18, 2020
This was our first time here. Everyone was very nice and welcoming..We have bought many cars before and it has taken forever. We were in and out less than an hour. Thank you Chad for helping us out. welcoming..We have bought many cars before and it has taken forever. We were in and out less than an hour. Thank you Chad for helping us out. More
by Ashleyzaleski
June 15, 2020
Went in for a Oil Change on my 2020 Sonata and Chad talked me into this lil beauty He was very detailed/Nice/Patient Guy talked me into this lil beauty He was very detailed/Nice/Patient Guy More
by robertson_erika30
Employees Worked With
June 15, 2020
Worst service by far I have ever experienced. My car was there over a month. They never even called to update me on what was going on, when I finally called they told me I needed to bring the key for my tir there over a month. They never even called to update me on what was going on, when I finally called they told me I needed to bring the key for my tires to be taken off which was 2 weeks into it being there. Customer service was very poor. When the vehicle was finished, it has a bad squeal to it that keeps getting worse but I refuse to drive another 1hr for this type of service. More
by ASHLEIGHMONET
Verified CustomerEmployees Worked With
Jason Keller
June 13, 2020
Pleasant Overall experience with all the folks at the dealership was "Great". "No Pressure" throughout the entire process. Way too much paperwork (Ha Ha). Overall experience with all the folks at the dealership was "Great". "No Pressure" throughout the entire process. Way too much paperwork (Ha Ha). FYI Detailing Improvement: Outside cleaning was good, however, on the inside the windows had some sort of a coating on them and the rear window was not touched. I had to clean it 4 time to get all the grime off More
by 1PAULLEWIS
Employees Worked With
Neil Blanchard, Donnie Sampson, Matt Giraud
June 04, 2020
service review Paid over $500 for a basic service. Car was completed on time. But at other dealers my car has been cleaned s part of the service. I would expect mo Paid over $500 for a basic service. Car was completed on time. But at other dealers my car has been cleaned s part of the service. I would expect more for the cost of the service. More
by PAULVANDEVENTER
Employees Worked With
Jason Keller
May 29, 2020
Car did not have inspection sticker . I had to purchase Fog light out. Have to go to Baton Rouge to get it replaced. Sales manager did not return my call that I left on his voicemail . Fog light out. Have to go to Baton Rouge to get it replaced. Sales manager did not return my call that I left on his voicemail . More
by CATHYANDERSON62
Employees Worked With
Neil Blanchard
May 25, 2020
This is a crazy time for everyone ( Covid- 19) the dealership made me feel completely comfortable during my visit. Jason was very polite and very knowledgeable about the service that was needed on my dealership made me feel completely comfortable during my visit. Jason was very polite and very knowledgeable about the service that was needed on my car. More
by Andrea Deffes
Employees Worked With
Jason Keller
May 25, 2020
Great Service. Second car we bought from Chad. Won’t be our last. He’s a good salespersons. Does what he says he’s going to do. our last. He’s a good salespersons. Does what he says he’s going to do. More
by Bevann D
Employees Worked With
