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Rainbow Luxury Imports

Covington, LA

4.7
600 Reviews
Rainbow Luxury Imports is proud to provide the highest quality pre-owned luxury automobiles, ranging from Audi, BMW, Mercedes Benz, Lexus, Jaguar, Infiniti, and Land Rover. Our dealership prides itself on providing first class customer service and strives to establish ourselves as a premier new and used car dealership in South Louisiana.
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1801 North Highway 190

Covington, LA

70433

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Showing 600 reviews

November 19, 2020

Service dept. took care of my oil change and recall, in and out in 1 hr! Great experience as usually with rainbow Mitsubishi on the Northshore More

by KOM3636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon ., Jason Keller
Dec 09, 2020 -

Rainbow Luxury Imports responded

Thank your for your review and for your visit. We are happy to hear that you were well taken care of and in such a timely manner. It is always great to know that our clients are highly satisfied. We look forward to seeing you on your next service appointment.

October 19, 2020

Loved our new vehicle and the sales rep. Chad made everything so easy. I drove a different Outlander that had leather seats which I am not a fan of. Chad checked his inventory and when he brought out More

by locomama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Treser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Rainbow Luxury Imports responded

Thank you for your review Mrs. Garcia. We certainly appreciate your business and are grateful that you had such a wonderful experience working with Chad. We strive to make every customer interaction enjoyable. Please let us know if there is anything we can do for you.

October 16, 2020

John Carter and Chad were a pleasure to work with! I found the car on the internet and Chad quickly called me to give the information. I went in the following week to test drive it with John and came ba More

by JVIVIANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don McGinnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Treser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carter, Neil Blanchard
Oct 26, 2020 -

Rainbow Luxury Imports responded

Wow! What a great review. We are excited to see that you were given outstanding customer service from multiple members of our team. We appreciate your business and value your feedback. Thank you for giving Rainbow Luxury Imports the opportunity to earn your business and we hope that you are enjoying your new vehicle.

October 13, 2020

I went in today to trade in my old suv for a new one and Chad Treser was awesome! He made sure that I didn’t leave the dealership until I was completely satisfied! I was able to drive off of the lot in my d More

by EC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Treser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Rainbow Luxury Imports responded

Thank you so much for the great review and more importantly, thank you for your business. We are extremely happy that you had a wonderful experience here and that we were able to help you drive off in your dream vehicle. We strive to make sure every customer experience is the absolute best that it can be. Thank you again for your business and we hope to be able to earn your business again in the future.

October 08, 2020

The assistance I received from the people at this dealership was outstanding. Chad, Lon and the whole team made the buying experience simple and easy to understand, for a first time buyer like me. Th More

by LewisMeltonJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don McGinnis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Treser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Rainbow Luxury Imports responded

Thank you for your review and thank you for your business. We realize you have many choices when buying a car and we sincerely appreciate that we were given the opportunity to earn your business. It is very comforting to know that you were well taken care of while you were here and you are pleased with your purchase. We hope to see you again in the future.

October 03, 2020

Chad was amazing I didn’t have to do much at all but sign the papers’! The process went easy I will be back! Thank you Rainbow More

by babyromo06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Treser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Rainbow Luxury Imports responded

Thanks for this great review and thank you for driving all the way from Lafayette to purchase your vehicle from us. It is nice to see that we were able to make this purchase so fast and easy for you.

September 30, 2020

I Purchased a Jaguar Fpace. Well, Actually I purchased two! The first Jaguar flooded. Caleb was able to locate a second Fpace which I love even more than the first! A very bad experience was made much More

by MB041367
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason in service department , Neil Blanchard, Caleb Anglin
Dec 10, 2020 -

Rainbow Luxury Imports responded

We appreciate you giving us the opportunity to help you with your replacement vehicle. We know losing a vehicle could be a nightmare and we are happy that we were able to make it a little less painful.

September 18, 2020

Chad was very comprehensive in his description of the car we were buying and very helpful in answering all of our questions during the purchase. More

by Gulshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Treser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Rainbow Luxury Imports responded

Thank you for this wonderful review. It is nice to hear when one of our sales professionals takes good care of his/her clients. We hope that you are enjoying your Infiniti QX60 and hope to see you again when it's time for service.

September 01, 2020

I flew from SC to LA to rainbow luxury imports to purchase a car. I put a 500 deposit for them to hold the car. My salesman I had been working with (Chad) said they could not pick me up from the airp More

by Ricky King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don McGinnis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Treser
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Blanchard, AJ Froeba
Dec 15, 2020 -

Rainbow Luxury Imports responded

We are sincerely sorry that your experience with us was less than pleasant. I assure you that we have taken your feedback into consideration and it has been addressed with our entire staff to ensure that everyone in the dealership is on the same page. We take very seriously how all of our customers are cared for whether they are local, coming in from out of town or having their vehicle shipped. Again, please accept our apologies and know that your feedback has made a difference

August 19, 2020

He was an absolute pleasure to work with!! Very friendly and knowledgeable about everything and the way he show his professionalism in amazing! Thanks y’all More

by TRITONORCHIDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Treser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Sampson
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