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Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

McComb, MS

4.4
257 Reviews

257 Reviews of Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

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October 20, 2024

Every thing was wonderful. The technicians were great and professional. Everyone made sure that I was comfortable while waiting for my car to be serviced. More

by hewbeth
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Lea, Michael Lyles
Oct 21, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

We’re thrilled to hear you had such a positive experience! Our team takes pride in providing excellent service and ensuring our customers feel comfortable. Thank you for your kind words and for taking the time to share your feedback!

October 19, 2024

Dropped my jeep off on Monday to pick up by Wednesday or Thursday at the latest. Finally received my vehicle back at 6:15 pm Friday. They were so bad the service person gave me a discount of $100 but when More

by James
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SJ
Oct 23, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

James, we sincerely apologize for the experience you had. Your feedback is invaluable, and we’re addressing these issues with our team to ensure better service in the future. We appreciate your honesty and hope to regain your trust. Thank you for sharing your thoughts. Sincerely, Gordon Hanna, Fixed Operations Manager

October 18, 2024

I brought my car down for a oil leak and they fixed to oil leak and didnt tighten down the valve cover and cause another oil leak and my oil temperature sensor to go out and then they charged me for the r More

by singletonantoni195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Strickland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Antoni, we genuinely appreciate your feedback and apologize for the inconvenience you experienced. It's important to us that our services meet your expectations, and we will address this issue with our team to ensure better quality control in the future. Thank you for bringing it to our attention. Sincerely, Gordon Hanna, Fixed Operations Manager

October 18, 2024

It’s horrible and I will never return. Haven’t heard a thing on my truck accept when I called a week ago. Y’all wanted it there to get on it. You didn’t for 2 weeks for sure. Still ain’t h More

by DAVIDPAYNE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Lyles
Oct 23, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

David, we’re truly sorry to hear about your experience. Communication is important to us, and we understand your frustration. We'll look into this matter immediately to ensure it’s resolved. Your feedback helps us improve, and we appreciate you bringing this to our attention. Sincerely, Gordon Hanna, Fixed Operations Manager

October 17, 2024

Rainbow always gives our family excellent service. From check-in to vehicle pickup, service is always top notch. More

by jasonwmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Lea
Oct 18, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for the fantastic feedback, Jason! We're thrilled to hear that you and your family consistently enjoy top-notch service from check-in to vehicle pickup. Your satisfaction is our priority, and we look forward to serving you again soon!

October 11, 2024

Very prompt. Quality work. Will take vehicle back to same dealer. Pleased with final job. More

by donnagirod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S. J.
Oct 15, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for the glowing review! We’re thrilled to hear you were pleased with the quality of our work and our prompt service. We look forward to serving you again at your next visit!

October 03, 2024

Staff and reception were cordial and professional. Service manager SJ was knowledgeable and accommodating. I recommend this dealership without hesitation. More

by D80gail
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SJ Ledet
Oct 04, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our team, especially SJ. Your recommendation means a lot to us. We look forward to serving you again!

October 02, 2024

Didn’t fix my car correctly, made me pay for something i shouldn’t have paid for because i had warranty. and was bad customer w More

by syd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Ratcliff
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Lea, Michael Lyles
Oct 07, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Syd, we’re sorry to hear about your experience. We strive for excellent service and it sounds like we missed the mark. Your feedback is important, and we’ll use it to improve our processes. Thank you for bringing this to our attention. Sincerely, Gordon Hanna, Fixed Operations Manager

October 01, 2024

Very nice people and very helpful. They kept me informed about my vehicle and explained any issues More

by nicolebrown601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyles
Oct 02, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for your kind words, Nicole! We're thrilled to hear you had a great experience with our team. Keeping our customers informed is a top priority, and it’s wonderful to know we made a positive impact. We appreciate your support!

September 28, 2024

Always great service and professionalism with the entire staff. Mr. Beebe, the owner is so down to earth, Mr. Tommy Ratliff sold me my first Jeep Compass and Mr. Ivy Pittman always has a great memory to sha More

by Jus Ja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Tommy, Mr. Ivy
Sep 30, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks! We’re thrilled to hear you had such a positive experience with our team. Your kind words about our staff and service truly mean a lot to us. We can’t wait to help you with your next Jeep purchase at Rainbow! Safe travels until then!

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