Back

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

McComb, MS

4.4
224 Reviews

224 Reviews of Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

Sort by
August 22, 2024

My daughter took the car and she said she was very pleased. Thank you for the politeness, kindness. I would recommend others. More

by mwilbert2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

We're thrilled to hear that your daughter had a great experience! Thank you for your kind words and for recommending us to others. We appreciate your support and look forward to serving you again!

August 21, 2024

Good friendly people and done a good job will come back nice waiting room with coffee More

by williamfreemyer48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daja Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi William, thank you for the positive feedback! We're glad to hear you had a great experience with our team and enjoyed our waiting room amenities. We look forward to welcoming you back in the future.

August 20, 2024

Excellent service as usual. Service department carefully reviewed recommended services. Low pressure. Car was ready when promised More

by bryanfrentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Bryan, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had another excellent experience with our service department. We always strive to provide top-notch service in a low-pressure environment. We look forward to serving you again in the future!

August 13, 2024

Poor customer service experience…common problem with backup camera. Was told it could be fixed within an hour and after $200 charge for one hour of service was informed that more time was needed for dia More

by sonyathibodeaux3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacey Lea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A Floyd
Aug 15, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Sonya, thank you for sharing your feedback with us. We apologize for the frustration you experienced with our customer service. We strive to provide efficient and transparent service, and we will address this issue with our team to ensure better communication moving forward. Sincerely, David Logan, General Manager

August 12, 2024

Service dept rep was very pleasant and helpful. As with most dealerships I thought the work was expensive but they provided me with a needed service. No service pickup or delivery was ever discusse More

by george@gnalley.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi George, thank you for sharing your feedback with us. We're glad to hear that you found our service representative pleasant and helpful. We appreciate your honesty regarding pricing and will take your comments into consideration. If you have any questions about our services, please feel free to reach out.

August 09, 2024

Everyone was very nice and professional. The service I received was quick and satisfying. I received great communication about my service. This was a great experience. More

by Penny Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Penny, thank you so much for your kind words! We're thrilled to hear that you had a quick and satisfying experience with us. Providing great communication and professional service are top priorities for us. We appreciate your feedback and look forward to serving you again in the future.

August 08, 2024

Excellent Customer Service. They were able to assist me without an appointment and everyone was very professional. More

by wyowilliams2001
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi, thank you for the positive feedback! We're thrilled to hear that you had a great experience with our team. Providing excellent customer service is always our top priority, and we're glad we could assist you without an appointment. We appreciate your business and hope to see you again soon!

August 08, 2024

Find redundant problems with your vehicle to charge you exorbitant amounts of money. Then can’t tell you why they need to change a part, just it’s bent but when you tell them to put the bent part in the ve More

by richard.mccullough87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’maddinganyone
Aug 12, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Richard, thank you for sharing your feedback with us. We apologize for any confusion or frustration you experienced with our service. We strive to provide transparent and efficient solutions for our customers, and we will address your concerns with our team to ensure a better experience in the future. Sincerely, David Logan, General Manager

August 06, 2024

Great people in the service department. They helped track down where I had a part replaced on my truck and determined that it was still under warranty. Thanks for the extra effort! More

by beinj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi there, thank you for sharing your positive experience with our service department! We're glad to hear that our team went the extra mile to help you with your truck warranty. If you ever need assistance in the future, feel free to reach out. Have a great day!

August 06, 2024

Could have advised me about correcting other issues while in service! Now I have to reschedule for related problems! More

by peterson208
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Peterson, thank you for your feedback. We apologize for any inconvenience this may have caused. We appreciate your suggestion and will use it to improve our service in the future. If you have any further concerns, please don't hesitate to reach out.

...
6
...