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Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

McComb, MS

4.4
223 Reviews
Call Service Center (601) 684-7020

223 Reviews of Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

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October 18, 2024

I brought my car down for a oil leak and they fixed to oil leak and didnt tighten down the valve cover and cause another oil leak and my oil temperature sensor to go out and then they charged me for the r More

by singletonantoni195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Strickland
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Antoni, we genuinely appreciate your feedback and apologize for the inconvenience you experienced. It's important to us that our services meet your expectations, and we will address this issue with our team to ensure better quality control in the future. Thank you for bringing it to our attention. Sincerely, Gordon Hanna, Fixed Operations Manager

October 17, 2024

Rainbow always gives our family excellent service. From check-in to vehicle pickup, service is always top notch. More

by jasonwmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for the fantastic feedback, Jason! We're thrilled to hear that you and your family consistently enjoy top-notch service from check-in to vehicle pickup. Your satisfaction is our priority, and we look forward to serving you again soon!

October 11, 2024

Very prompt. Quality work. Will take vehicle back to same dealer. Pleased with final job. More

by donnagirod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
S. J.
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Oct 15, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for the glowing review! We’re thrilled to hear you were pleased with the quality of our work and our prompt service. We look forward to serving you again at your next visit!

October 03, 2024

Staff and reception were cordial and professional. Service manager SJ was knowledgeable and accommodating. I recommend this dealership without hesitation. More

by D80gail
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SJ Ledet
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Oct 04, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our team, especially SJ. Your recommendation means a lot to us. We look forward to serving you again!

October 02, 2024

Didn’t fix my car correctly, made me pay for something i shouldn’t have paid for because i had warranty. and was bad customer w More

by syd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tommy Ratcliff
2.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyles
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Syd, we’re sorry to hear about your experience. We strive for excellent service and it sounds like we missed the mark. Your feedback is important, and we’ll use it to improve our processes. Thank you for bringing this to our attention. Sincerely, Gordon Hanna, Fixed Operations Manager

October 01, 2024

Very nice people and very helpful. They kept me informed about my vehicle and explained any issues More

by nicolebrown601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyles
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for your kind words, Nicole! We're thrilled to hear you had a great experience with our team. Keeping our customers informed is a top priority, and it’s wonderful to know we made a positive impact. We appreciate your support!

September 28, 2024

I have a wagoneer. Had to get it towed to your dealership because it was the closet due to a warranty covered issued. You didn’t have a loaner vehicle. I was without a More

by noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivy Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daja Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi there, thanks for sharing your experience. We’re sorry to hear about the inconvenience you faced with the loaner vehicle during your service. Your feedback is valuable, and we’re working to improve our customer support for situations like this in the future. We appreciate your understanding. Sincerely, Eddie Salminen, General Sales Manager 

September 28, 2024

Always great service and professionalism with the entire staff. Mr. Beebe, the owner is so down to earth, Mr. Tommy Ratliff sold me my first Jeep Compass and Mr. Ivy Pittman always has a great memory to sha More

by Jus Ja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Tommy, Mr. Ivy
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Sep 30, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks! We’re thrilled to hear you had such a positive experience with our team. Your kind words about our staff and service truly mean a lot to us. We can’t wait to help you with your next Jeep purchase at Rainbow! Safe travels until then!

September 19, 2024

I appreciate the service that I received from Rainbow Dodge and helping me to keep my vehicle in good condition More

by belindashell5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Belinda, thank you for your wonderful review! We're thrilled to hear you had a great experience with our service team. Keeping your vehicle in top shape is our priority, and we appreciate your support!

September 15, 2024

Mccomb Rainbow Dodge has a very well kept and clean facility as well as a friendly and courteous staff. More

by Trisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks, Trisha! We’re thrilled to hear you enjoyed your visit. Our team takes pride in maintaining a clean facility and providing excellent service. Your feedback is greatly appreciated and motivates us to keep up the great work!

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