Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

Really great Dealership! When I started searching to purchase a truck I called my local dealership and didn’t even receive a return phone call. Luckily I discovered Rainbow and Ricky Boone. I received purchase a truck I called my local dealership and didn’t even receive a return phone call. Luckily I discovered Rainbow and Ricky Boone. I received a good price and was able to place a special order without any difficulty. Ricky kept me informed throughout the process while we waited on the truck to arrive. The ordering process took a couple months but once it arrived at the dealership we made the three hour trip for pick up. While driving back home I realized my AC wasn’t operating properly so I called Ricky for assistance. Even though the dealership was about to close he demanded I bring it back so they could check it out. As soon as I returned to the dealership the service department jumped on figuring out the issue and it didn’t take them to long to get it working correctly. While we waited for the repair we walked next door for supper. When we got back to the dealership Debbie Barry, the sales manager, insisted upon paying for our meal and wouldn’t take no for an answer. They definitely make you feel like you’re at a true “hometown dealership” and I would not hesitate to recommend them to anyone. Without a doubt the best dealership experience I’ve ever had! More

Bad service Had to get new electronic key for dodgr Journey, after almost 3 hours was told part of computer was bad anb must be replaced before key could work. An Had to get new electronic key for dodgr Journey, after almost 3 hours was told part of computer was bad anb must be replaced before key could work. Another $250. Walked out and went to Amite la dealer and had a new key in hand and leaving in 1 hour More

Best customer service Even though we hadn't purchased our vehicle from them, they didn't hesitate to help us out. We were on a strict time schedule and needed a tire repair Even though we hadn't purchased our vehicle from them, they didn't hesitate to help us out. We were on a strict time schedule and needed a tire repaired. They got us in immediately, repaired the tire and had us back on the road in no time. We are very grateful for their service! More

Warranty work done......courteous service. Over the years we have purchased many vehicles and I have worked at several car dealerships. The work we had done on our Jeep was one of the best expe Over the years we have purchased many vehicles and I have worked at several car dealerships. The work we had done on our Jeep was one of the best experiences we’ve had with a car dealership. Warranty work was done in a timely manner and we were given a loaner to use while our Jeep was in the shop. Penny was courteous and easy to work with in the service Dept. If we need a new vehicle I’m sure we will be back. More