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Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

McComb, MS

4.4
223 Reviews

223 Reviews of Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

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November 08, 2024

Been waiting for over two weeks for my vehicle to get serviced and still haven’t got it. More

by derrickg0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SJ
Nov 18, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Derrick, we’re really sorry to hear about your experience. We understand how frustrating delays can be, and we’re working to improve our service times. Thank you for your patience, and we hope to resolve this for you soon. Sincerely, Gordon Hanna, Fixed Operations Manager

November 07, 2024

Mr ledet is fantastic and gets me done so quickly, the technician was very efficient too More

by Sabbott4@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ledet
Nov 08, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thank you! We’re thrilled to hear you had a fantastic experience with Mr. Ledet and our technician. Efficiency is our priority, and it’s great to know we met your expectations. Your support means a lot to us!

November 07, 2024

Very friendly,started working on my Jeep as I walked in and told them what I needed done. More

by Lynda Byrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Lynda, thank you for your fantastic review! We're thrilled to hear that you had a great experience with us and that our team was able to assist you right away. Your satisfaction is our priority, and we look forward to helping you again!

November 06, 2024

Spoke with the service manager and everything was promptly and professionally accomplished to my complete satisfaction. More

by wcbrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thank you! We're thrilled to hear that you had a positive experience with our service team. Your satisfaction is our priority, and we appreciate your kind words! Looking forward to serving you again soon.

November 05, 2024

Very good service and kind people . Look forward to many more years of good service More

by Elwinallred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thank you for your fantastic review! We're thrilled to hear you enjoyed our service and found our team kind. We look forward to continuing to provide you with great experiences for many years to come!

November 05, 2024

The service on my 1500 was very good. SJ is very professional. I’m very happy with the service. More

by dbroussard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SJ (Service Dept)
Nov 07, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with SJ and your 1500. Your satisfaction is our top priority, and we look forward to serving you again!

October 23, 2024

I was required to write 15 words to submit this review, I need two more. More

by busyjoe01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for the five stars! We appreciate your feedback and are glad you took the time to share your thoughts!

October 20, 2024

Every thing was wonderful. The technicians were great and professional. Everyone made sure that I was comfortable while waiting for my car to be serviced. More

by hewbeth
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

We’re thrilled to hear you had such a positive experience! Our team takes pride in providing excellent service and ensuring our customers feel comfortable. Thank you for your kind words and for taking the time to share your feedback!

October 19, 2024

Dropped my jeep off on Monday to pick up by Wednesday or Thursday at the latest. Finally received my vehicle back at 6:15 pm Friday. They were so bad the service person gave me a discount of $100 but when More

by James
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SJ
Oct 23, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

James, we sincerely apologize for the experience you had. Your feedback is invaluable, and we’re addressing these issues with our team to ensure better service in the future. We appreciate your honesty and hope to regain your trust. Thank you for sharing your thoughts. Sincerely, Gordon Hanna, Fixed Operations Manager

October 18, 2024

It’s horrible and I will never return. Haven’t heard a thing on my truck accept when I called a week ago. Y’all wanted it there to get on it. You didn’t for 2 weeks for sure. Still ain’t h More

by DAVIDPAYNE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Lyles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

David, we’re truly sorry to hear about your experience. Communication is important to us, and we understand your frustration. We'll look into this matter immediately to ensure it’s resolved. Your feedback helps us improve, and we appreciate you bringing this to our attention. Sincerely, Gordon Hanna, Fixed Operations Manager

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