Rainbow Chrysler Dodge Jeep LLC - Service Center

Your service department is great and my service advisor took really good care of my issue quickly took really good care of my issue quickly More

Service was great, service advisors were knowledgeable and friendly and the service was done quickly and efficiently. Outstanding job all around. and friendly and the service was done quickly and efficiently. Outstanding job all around. More

They are great to deal with very honest. They will explain all issues and the path taken to resolve. They will explain all issues and the path taken to resolve. More

Mark the manager went above and beyond with the service I needed to handle the problem with my truck the service department was very good and customer service was great. needed to handle the problem with my truck the service department was very good and customer service was great. More

Got to source of the multiple problems the computercwas caysing and fixed it right and reasonably fast caysing and fixed it right and reasonably fast More

You guys don't seem to want to honor the Jeep Wave perks for some reason. I requested shuttle service every time I have come in and you guys can never accommodate me. Your service reps are condescending. for some reason. I requested shuttle service every time I have come in and you guys can never accommodate me. Your service reps are condescending. More

Managed to find and fix an issue I’ve had since I bought it new it new More

My first experience here, scheduled an oil change and tire rotation. The first person I saw was a young man, very pleasant and helpful, walked me to the service dept., I was quite impressed and expecting tire rotation. The first person I saw was a young man, very pleasant and helpful, walked me to the service dept., I was quite impressed and expecting a positive experience. The younger woman taking care of me was very pleasant, professional and personable. Unfortunately I think she was not very experienced in the entire process of streamlining the work flow. The technician determined my truck need a couple filter changes which I agreed to after being verbally quoted the cost. I waited a while longer then checked on the status, the necessary computer entries had not been made for that work to be done. There was also another woman at the desk, she did not seem very interested in helping out and exuded a brusque attitude and little interest in providing any customer service. The price quoted me was different than my bill. Another woman did come and made the appropriate adjustment. I did not receive a checklist of the status of the items reviewed with the oil change, something I am accustomed to getting with even the most budget friendly oil change. When I asked about it I was told she could not print me a copy but she would text and email it. The link to that communication expired before I even reached my vehicle. I returned to explain and suddenly she was able to print the document I had been requesting and told could not have printed for me (the system didn’t allow it). It took three hours for my scheduled oil change, although the girl handling me may not have been as experienced as some others, she far exceeded the other two women I encountered in her professionalism and customer service. She seemed to be the only person who left the desk and did seem to be really trying. I will not be returning to this dealership for any future needs, I did not sense customer service was much of a priority. More

Was never given estimate. I called and asked for estimate and via email give me a typed basic estimate. No breakdown. Not a formal estimate. I’m still waiting. I called and asked for estimate and via email give me a typed basic estimate. No breakdown. Not a formal estimate. I’m still waiting. More

The service was clear, timely and done at a fair price. There is a high degree of dependability when i go to Rainbow Chrysler Dodge Jeep, Well done! There is a high degree of dependability when i go to Rainbow Chrysler Dodge Jeep, Well done! More