Rainbow Chrysler Dodge Jeep LLC - Service Center
Covington, LA
265 Reviews of Rainbow Chrysler Dodge Jeep LLC - Service Center
The deal was initiated with the wrong paperwork for another year vehicle, I had to correct that. Then the we-owe that was supposed to be ordered was never ordered. We then get the parts in for the we-o another year vehicle, I had to correct that. Then the we-owe that was supposed to be ordered was never ordered. We then get the parts in for the we-owe a month later, appointment setup and they promised a rental vehicle. They say they have no vehicles, and bring my wife a wrecked wrangler with lots of visible damage. I had to leave work and come to the dealership to get her a safe rental vehicle. From top to bottom this dealership lacks communication, dedication to customer and obviously once the deal is done, they are done with you. Second vehicle that I have purchased from Rainbow and will be my last. More
Easy to make a reservation and everything was handled quickly and great commication. Love this dealership quickly and great commication. Love this dealership More
Diane and Rebecca are great, courteous, they went over and beyond to help me, especially since I was having a problem with my warranty. They did a fantastic job!! and beyond to help me, especially since I was having a problem with my warranty. They did a fantastic job!! More
Drop off and pick up was a breeze and the service was performed in a timely manner. performed in a timely manner. More
Own a 2008 Ram 1500 with a lifetime powertrain warranty. When Irecently brought it in for warranty work, I was told that they don't work on vehicles that old, and turned me away. It is consuming oil, and no When Irecently brought it in for warranty work, I was told that they don't work on vehicles that old, and turned me away. It is consuming oil, and no testing or diagnostics were done. Just told that they searched a new motor but it is discontinued. I have had warranty work done here before with no issues. More