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Rainbow Chrysler Dodge Jeep LLC - Service Center

Covington, LA

4.3
289 Reviews

289 Reviews of Rainbow Chrysler Dodge Jeep LLC - Service Center

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September 03, 2024

My only problem was the lack of communication on when parts were received and when service was complete More

by shelovesme05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Sartin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Scott
August 30, 2024

Very satisfied with service and service advisor. work was done in a very timely manner More

by bmartiny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Sartin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Scott
August 24, 2024

Two weeks a go engine light and tire balance and rotating said couldn't rotate with remove from wheel I disagree And told them to look at ower manual engine light they said was because after market air filte More

by gilbertgerardjr
Recommend Dealer
No
Employees Worked With
Brian Mahne
August 20, 2024

Got an appointment right away. Problem was corrected quickly and correctly. Staff was courteous and professional. More

by jujusbees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Sartin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Scott
August 20, 2024

Always accommodating, They kept me updated about my vehicle and promised to let me know when they can fix my problem. More

by elizabeth.blakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Sartin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Scott
August 19, 2024

Service department didn’t communicate well. Received my vehicle with grease on the interior and exterior. Was charged for parts and labor then was told it may be another issue covered under war More

by arden_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
August 19, 2024

Outstanding service while conducting recall inspections, getting parts in a timely manner to complete the recall service! Everything was conducted with professional care! More

by Walter Norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Sartin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Brought my jeep in for an oil change and waited there for the service. The work was performed in a timely manner. Employees were friendly. More

by gautierpamela123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Sartin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Scott
July 11, 2024

Incredible response to our needs. Since we were passing through in our motorhome we did not expect such a wonderful experience. I would definitely recommend your dealership to anyone. More

by bsonia461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Sartin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

Got an appointment right away. Problem was corrected quickly and correctly. Staff was courteous and professional. More

by dan_dalrymple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Sartin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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