Rainbow Chrysler Dodge Jeep LLC

As always your service desk was excellent. Keep me posted when my vehicle will be ready.. Keep me posted when my vehicle will be ready.. More

Good job I don t don’t know how I say ? But my Jeep shake I don’t know what wrong shake my Jeep I don’t know what I do ? But my Jeep shake I don’t know what wrong shake my Jeep I don’t know what I do ? More

My experience could not have been any better! From start to completion the dealership communicated with me what was going on with getting parts ect..and went above and beyond to make the experien From start to completion the dealership communicated with me what was going on with getting parts ect..and went above and beyond to make the experience as smooth as possible. Although no one ever likes having to bring their vehicle in for service, the team at Rainbow is always friendly and a pleasure to do business with. We love that they are local and family owned and have purchased vehicles for our entire family from them. More

Truck in for oil change and filter. While I was waiting my svc. advisor informed me of a screw in one tire. I already knew but it was great to know someone else was paying attention to While I was waiting my svc. advisor informed me of a screw in one tire. I already knew but it was great to know someone else was paying attention to my vehicle. Many thanks. More

This was the most layed back car buying experience I have ever had. I would recommend this dealership to a friend. ever had. I would recommend this dealership to a friend. More

Brought car in with appt at 8:15. Dealership did not touch it until 2:30. Service manager said it was because I was a drop off. Told him no I had an appt. He said because I left (t Dealership did not touch it until 2:30. Service manager said it was because I was a drop off. Told him no I had an appt. He said because I left (to go to work) they worked on cars of people waiting in their dealership. I asked then why did I make an appt? He said whether they worked on it when I brought it in or not the outcome would have been the same they ordered parts which I told them I needed when I made appt a week ago. Even offered to pay for them. I explained it was not the same because I work an needed my car . I was without a car for six hours and they decided to look at is at 2:30 when I called to see where they were with my repairs. The manager had this discussion with me in the service area in front of service employees an customers entering/exiting. I was not happy and am very dissatisfied with the service I received and lack of professionalism. I see the stars on this page brought their auto in without an appt and it was worked on right away…..interesting. Seems to back up my story. How are you going to right this wrong? More

Checked in early and the vehicle was worked on right away and was finished right on time and was finished right on time More

I was treated great, and i will tell all the people how you treated me and tell to go to you all first you treated me and tell to go to you all first More

I had very good meeting with the service advisor. He was very good all the work was performed properly He was very good all the work was performed properly More

I will never let anyone besides dodge dealer in Covington work on my vehicle Ever work on my vehicle Ever More