Rainbow Chrysler Dodge Jeep LLC
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Brought car in with appt at 8:15. Dealership did not touch it until 2:30. Service manager said it was because I was a drop off. Told him no I had an appt. He said because I left (t Dealership did not touch it until 2:30. Service manager said it was because I was a drop off. Told him no I had an appt. He said because I left (to go to work) they worked on cars of people waiting in their dealership. I asked then why did I make an appt? He said whether they worked on it when I brought it in or not the outcome would have been the same they ordered parts which I told them I needed when I made appt a week ago. Even offered to pay for them. I explained it was not the same because I work an needed my car . I was without a car for six hours and they decided to look at is at 2:30 when I called to see where they were with my repairs. The manager had this discussion with me in the service area in front of service employees an customers entering/exiting. I was not happy and am very dissatisfied with the service I received and lack of professionalism. I see the stars on this page brought their auto in without an appt and it was worked on right away…..interesting. Seems to back up my story. How are you going to right this wrong? More
Worked me in without an appt. Service advisor had a good attitude. Will be back. Sales team is great. All very personable. Service advisor had a good attitude. Will be back. Sales team is great. All very personable. More
The entire process was awesome, start to finish. Our experience was not like any other car buying experience. Our salesman and the general manager made our car buying experience awesome! Our experience was not like any other car buying experience. Our salesman and the general manager made our car buying experience awesome! More