Rainbow Chrysler Dodge Jeep LLC
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The deal was initiated with the wrong paperwork for another year vehicle, I had to correct that. Then the we-owe that was supposed to be ordered was never ordered. We then get the parts in for the we-o another year vehicle, I had to correct that. Then the we-owe that was supposed to be ordered was never ordered. We then get the parts in for the we-owe a month later, appointment setup and they promised a rental vehicle. They say they have no vehicles, and bring my wife a wrecked wrangler with lots of visible damage. I had to leave work and come to the dealership to get her a safe rental vehicle. From top to bottom this dealership lacks communication, dedication to customer and obviously once the deal is done, they are done with you. Second vehicle that I have purchased from Rainbow and will be my last. More
Easy to make a reservation and everything was handled quickly and great commication. Love this dealership quickly and great commication. Love this dealership More
Diane and Rebecca are great, courteous, they went over and beyond to help me, especially since I was having a problem with my warranty. They did a fantastic job!! and beyond to help me, especially since I was having a problem with my warranty. They did a fantastic job!! More
I am dissatisfied with my experience at Chrysler Rainbow, I have recently made my second purchase of a Jeep vehicle, but unfortunately, I encountered some issues during the review process with my salesman. T I have recently made my second purchase of a Jeep vehicle, but unfortunately, I encountered some issues during the review process with my salesman. This interaction left me feeling uncomfortable and dissatisfied. Additionally, upon completing the purchase, I discovered that various junk fees had been included in the final cost of the vehicle. I have since been informed that these fees were unnecessary and that I was taken advantage of. Please find below a comprehensive list of the junk fees that were added to my buyer's order: - Environmental Protection: $999.00 - Auto Guard: $495.00 - Convenience Fee: $23.00 - Doc Fee: $425.00 - Notary Fee: $25.00 - Handling Fee: $8.00 - Temporary Tag: $4.00 - Title Fee: $68.50 - Tire Fee: $11.25 - License Fee: $90.00 I kindly request a thorough review of this matter and a refund for all of these unnecessary fees. Thank you for your attention to this issue. More
Drop off and pick up was a breeze and the service was performed in a timely manner. performed in a timely manner. More
Own a 2008 Ram 1500 with a lifetime powertrain warranty. When Irecently brought it in for warranty work, I was told that they don't work on vehicles that old, and turned me away. It is consuming oil, and no When Irecently brought it in for warranty work, I was told that they don't work on vehicles that old, and turned me away. It is consuming oil, and no testing or diagnostics were done. Just told that they searched a new motor but it is discontinued. I have had warranty work done here before with no issues. More