Rainbow Chrysler Dodge Jeep LLC

I would highly recommend Rainbow Chrysler Dodge Jeep’s service department. The employees there are professional, courteous, efficient and knowledgeable. service department. The employees there are professional, courteous, efficient and knowledgeable. More

Excellent customer service Good follow through attention to detail work hard to solve my problem to detail work hard to solve my problem More

The dealership over and beyond to make sure we were taken care of on multiple occasions. care of on multiple occasions. More

Still don’t have the part they needed to order! Claim they can only order parts every 5 days. Unacceptable. Claim they can only order parts every 5 days. Unacceptable. More

Fast service, friendly staff and always a pleasure to visit for a service. Will be back as they always treat me well when we come in. visit for a service. Will be back as they always treat me well when we come in. More

The sales team (Skylar) was great. And even financing was good. But I ordered a tow package and also leather seats and according to Skylar service was suppose to take care of it. Needl And even financing was good. But I ordered a tow package and also leather seats and according to Skylar service was suppose to take care of it. Needless to say they didn’t but Skylar has been doing it. More

They Went out of their way to make sure I was taken care of on multiple occasions. of on multiple occasions. More

If I could give 0 stars I would. The service representative I had was extremely rude, and terrible at communication both times I have brought my vehicle in. They really should be upf The service representative I had was extremely rude, and terrible at communication both times I have brought my vehicle in. They really should be upfront in telling their clients that an appointment does not mean anything. I had an appointment on a Monday morning and was not given any information. I would have even accepted the fact that I wouldn’t be contacted until the next day, but no. Was given nothing. I called the next day around noon to check in on the status of my car and was told they still hadn’t seen it. It wasn’t until the following day that I was contacted- they said they would need to run diagnostics and I would need to pay $180. So we did. Again, no communication on what to expect moving forward. I had to call the following day to check in. They had 0 answers. Their suggestion was that they needed further diagnostics. Instead of moving forward with their $650 further diagnostics, I moved my car to another shop. This shop is very confident that your dealership did not actually attempt to diagnose anything. They were able to find the problem very easily- needed spark plugs replaced. they said there are no fingerprints on the engine where the technician would’ve needed to look to run diagnostics and easily figure out the problem. Of course you never get to speak with the actual technician so who knows what was actually done, if anything at all. All communication, if any, comes through the service representative, who was terrible and had ZERO information throughout this entire process. At the end of the day we took my car and only spent $180 thank god, but I’m still upset we did even that. SAVE YOUR MONEY, do your research, and go elsewhere!! More

Very good service. Very good salesman, Nick Gaimrone, and great follow up from salesman after the sale Very good salesman, Nick Gaimrone, and great follow up from salesman after the sale More

They were very helpful and understanding of my situation. The reason I’ve purchased multiple vehicles from this dealership The reason I’ve purchased multiple vehicles from this dealership More