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Rafferty Subaru

Newtown Square, PA

4.9
4,842 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,842 Reviews of Rafferty Subaru

February 17, 2021

Excellent service and good communication throughout the process. They made it easy to work with our insurance company and provided a car similar to our own for the period our car was being worked on. Very More

by redkaren
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Knarr
Feb 17, 2021 -

Rafferty Subaru responded

We couldn't have asked for better feedback! It was our pleasure to deliver a seamless, stress-free service experience. Thank you for trusting Rafferty Subaru with your vehicle and your business!

February 17, 2021

The service department does a great job. They re friendly, professional, and explain things in a clear way, both initially and with additional work needed. More

by Lcresson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Farley
Feb 17, 2021 -

Rafferty Subaru responded

Your kind review makes our day! Thank you for choosing Rafferty Subaru for your service needs, we look forward to welcoming you back next time!

February 17, 2021

Buying a car here has been a seamless and very pleasant experience. It’s like a well oiled machine. Very pleased with my experience.Thanks for asking. More

by MEGZY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian the techie who taught me about the interior., Steve Heck, Jeanette Prestia
Feb 17, 2021 -

Rafferty Subaru responded

We couldn't have asked for better feedback! It was our pleasure to deliver such a straightforward and stress-free car-buying experience. Thank you for trusting Rafferty Subaru with your business, and enjoy your new vehicle!

February 17, 2021

We initially chose Rafferty because they had a particular car we were looking for. We bought that car and continue with them for service. Rafferty provides a great atmosphere and professional services. More

by CEAD13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Farley
Feb 18, 2021 -

Rafferty Subaru responded

Thank you so much for being part of the Rafferty Subaru family! We are delighted to hear that you can depend on our team for professional service, every time. Enjoy your day!

February 16, 2021

Exceptional customer service. Thank you Nick for getting my car a brand new battery! I appreciate all the assistance you provided at such a stressful time for me! Highly recommend speaking with Nick if you More

by PATRICIANASSIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Capatasto
Feb 16, 2021 -

Rafferty Subaru responded

It was our absolute pleasure to assist you, Patricia! It makes our day to hear that Nick took such good care of you and your vehicle. Thank you for coming to Rafferty Subaru for your battery replacement!

February 16, 2021

Service was fine, but the $40 refuel fee for the loaner left a bad taste in my mouth. There's no really any nearby gas stations. It comes off as cheap when someone buys a $40k vehicle and will spend hundre More

by Jason.russell77
Recommend Dealer
No
Employees Worked With
Amy White
Apr 22, 2021 -

Rafferty Subaru responded

Jason - I'm a bit disappointed to see this review. I would be more than willing to speak with you directly about our loaner policy to see if we can clear up any confusion here. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Ken Seal - Service Manager - (888) 711-0779

February 15, 2021

Excellent service. Always friendly and polite. Very prompt and reliable. Highly recommend. Waiting area is clean; restrooms are too. Time estimates for service completion very accurate. More

by SUNSHINECHARLIE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Perko
Feb 15, 2021 -

Rafferty Subaru responded

We really appreciate your thoughtful review! Thank you for giving Rafferty Subaru your business, we hope to welcome you back for your future service needs!

February 14, 2021

I was impressed with the customer service that I experienced during my car shopping experience. Marty answered all of my questions and displayed a great sense of professionalism throughout the entir More

by DavisPL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Smith, Mike Burfield
Feb 14, 2021 -

Rafferty Subaru responded

Thank you for the great review, Davis! We're thrilled you had such a positive and informative shopping process - thank you for sharing! Please come see us again next time at Rafferty Subaru!

February 14, 2021

Amy was very helpful in providing detailed information on the Subaru models. We were able to quickly identify which car was available and drove off with a new car that evening! Financing went well too. More

by SBSM32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris assisted with the internal features of the Touring XT! Thank you!, Chad Myers, Amy White, Sydney Welsh
Feb 15, 2021 -

Rafferty Subaru responded

Thank you for taking the time to share! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was accurately reflected in your time working with us. Congratulations on your new vehicle, and we hope to see you again at Rafferty Subaru!

February 13, 2021

Marty Smith was so helpful when I went in looking for a used car. I would highly recommend Marty and Rafferty Subaru!!!! The whole process was easy. More

by jsrinpa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marty Smith
Feb 15, 2021 -

Rafferty Subaru responded

Thank you for recommending Marty and Rafferty Subaru! We are delighted to hear that you had an easy experience getting into your new-to-you vehicle. Congratulations and safe driving!

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