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Rafferty Subaru

Newtown Square, PA

4.9
4,842 Reviews
Call Dealership (888) 771-0779
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4700 West Chester Pike

Newtown Square, PA

19073

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4,842 Reviews of Rafferty Subaru

May 04, 2022

Everyone is friendly, helpful, and informative. I always know that I will be comfortable and we’ll taken care of while my car is being serviced. More

by EDUCATOR1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rafferty, Kevin Rafferty, Joseph Montoro, Bob Rafferty, Jim McDonald, Dan Vitale, Brent Knarr, Chad Myers, Kelly Billbrough, shane corbett
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May 07, 2022 -

Rafferty Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 03, 2022

Well handled, no appointment needed, good experience and very friendly staff. I was satisfied. Thznk you More

by MANISCALCO29
Recommend Dealer
Yes
Employees Worked With
Brent Knarr
Report | Print
May 05, 2022 -

Rafferty Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 03, 2022

This recent experience was one of the best experiences I have had at this dealership thus far. More

by AP29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
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May 05, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 03, 2022

Great dealership. They helped me find my car and made the buying process simple and easy. More

by CHRISGOOD1719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Harden
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May 05, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 03, 2022

The service department down played the severity of the mistake why I had to return my vehicle to correct issue. More

by MJQUINTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
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May 05, 2022 -

Rafferty Subaru responded

Hi, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please contact our Service Manager, Ken Seal at ken@raffertysubaru.com so that we may ensure your experiences with our dealership are more pleasant moving forward.

May 03, 2022

My experience was once again tainted by miscommunication on important service details and overcharging on expected services. More

by BRITTAGAGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken or Kevin?
Report | Print
May 05, 2022 -

Rafferty Subaru responded

Hi Brittagage, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please reach out to our Service Manager, Ken Seal at ken@raffertysubaru.com and we will do our best to make this better. We hope to hear from you soon.

May 02, 2022

Great job getting me in and out in about an hour on an unscheduled Express visit. Appreciated the free car wash More

by JSCHELL129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Knarr
Report | Print
May 04, 2022 -

Rafferty Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2022

Really quick and thorough service, everyone friendly and offers explanations for what’s being done to car, price breakdowns etc More

by MWILLATT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen troop
Report | Print
May 04, 2022 -

Rafferty Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2022

Service was great, service desk was ok, receptionist has no people skills to work with the public More

by JOHNPEARCE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
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May 04, 2022 -

Rafferty Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 02, 2022

Everything went smooth and quick. The drive up service was great as well as all of the staff from start to fonish! More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
Report | Print
May 04, 2022 -

Rafferty Subaru responded

Hi Lisa, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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