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Rafferty Subaru

Newtown Square, PA

4.9
4,842 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,842 Reviews of Rafferty Subaru

December 01, 2024

The staff was very friendly, they accommodated my schedule, and explained everything well. The team was well prepared and I appreciated such a seamless experience! More

by Colleen Visser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Boyer, Andrew Hughes —both 5 stars, Chad Myers
Dec 02, 2024 -

Rafferty Subaru responded

Colleen, thank you for your wonderful feedback! We're thrilled to hear that our team made your experience seamless and accommodating. Your satisfaction is our top priority, and we look forward to serving you again soon!

November 30, 2024

Commensurate professionals from start to finish. The staff were patient and kind throughout the buying process and made an otherwise intimidating process enjoyable. More

by bwd319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hart
Dec 02, 2024 -

Rafferty Subaru responded

Thanks for the wonderful feedback! We're happy to hear that our team made your experience enjoyable. Providing exceptional service is our priority, and your kind words motivate us to keep delivering the best. We appreciate your support and look forward to serving you again!

November 28, 2024

I had a pleasant experience trading in my 2 cars and purchasing a 2025 Forester Touring. Special mention to Cory Sottanella, my Sales Consultant who made the transactions possible. He was awesome explai More

by Britt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cory Sottanella
Dec 02, 2024 -

Rafferty Subaru responded

Thank you, Britt! Cory is indeed a star, and we're glad he helped you find the perfect model. Enjoy your new ride!

November 23, 2024

Jason Brandt was informative and clear and easy to work with. I am happy with the buying experience. Chad Meyers was also a pleasure to deal with. He explained clearly anything I didn't understand. More

by ANN963
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Brandt, Chad Myers
Nov 25, 2024 -

Rafferty Subaru responded

Thanks for the fantastic review, Ann! We're thrilled to hear you had such a positive experience with Jason and Chad. Your satisfaction is our priority, and we appreciate your feedback! Looking forward to serving you again in the future.

November 20, 2024

Best dealership I ever dealt with. Just got my 6th vehicle from them. Five stars are not enough to give Andre who I have dealt with for many. years. He always is helpful and informativ More

by Forresterforever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Tocci
Nov 21, 2024 -

Rafferty Subaru responded

Thank you for your amazing review! We’re thrilled to hear about your positive experiences with Andre and the team. Your loyalty means the world to us, and we’re excited to continue providing you with exceptional service for all your vehicle needs!

November 17, 2024

Best dealer, no discussion, I spent 3 years looking for “the” car, had bad experiences with Toyota, Kia and Honda dealers. This Dealer made me appreciate car salespeople again. More

by luigi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Myers, Marisa Tascione, Cory Sottanella
Nov 18, 2024 -

Rafferty Subaru responded

Luigi, we’re happy to hear you had such a positive experience with us! It's great to know we've restored your faith in car sales. Thank you for choosing us after your extensive search, and we hope you enjoy your new vehicle!

November 15, 2024

Rafferty is the BEST! They stepped up again and helped us remedy a situation with our vehicle. I highly recommend their sales and service departments. Josh went out of More

by BAHNSTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Dan Vitale, Brent Knarr, Kelly Billbrough
Nov 18, 2024 -

Rafferty Subaru responded

Thanks! We're glad to hear about your positive experience with Rafferty and the team. Your recommendation means a lot to us, and we're glad Josh could assist you in resolving your vehicle issue. We look forward to serving you again in the future!

November 14, 2024

Mike and Eli made everything easy. We’ve bought two Outbacks and are happy with the cars and the buying experience. More

by Debra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hart Eli Hash
Nov 15, 2024 -

Rafferty Subaru responded

Debra, we're thrilled to hear about your positive experience with Mike and Eli! It's great to know you love your vehicles. Thank you for sharing your feedback and for being part of our community!

November 13, 2024

Claire was a helpful and informative salesperson. She really listened to what I wanted and helped me find the perfect car. More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claire Hamilton 5 stars, Darren Sereikis
Nov 14, 2024 -

Rafferty Subaru responded

Thanks for sharing your experience, Sarah! We're thrilled to hear that Claire provided you with such great service. It's wonderful to know she helped you find the perfect car. Enjoy your new ride!

November 13, 2024

Most likely the absolute worse experience I have ever had with any retailer and service company. We bought a 2019 Subaru Outback from this dealership in 2020 and they sold us on an extended warranty. Trying More

by cyclist.sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Rafferty, Kevin Rafferty, Joseph Montoro, Bob Rafferty, Subaru Reputation , Kelly Billbrough
Nov 20, 2024 -

Rafferty Subaru responded

Sergio, Thank you for taking the time to share your experience with us. We regret to hear that the process of scheduling and completing your warranty work was challenging and that our communication did not meet your expectations. Ensuring that every customer feels heard and respected is essential to us, and we are disappointed to learn that your interactions fell short of this standard. We would like to address the specific issues you raised, including the initial damage to your vehicle, the time taken for repairs, and the way our team communicated with you. To help resolve this matter, please reach out to our Service Manager directly at ken@raffertysubaru.com. We are committed to making things right and restoring your confidence in our dealership. Thank you again for bringing this to our attention.

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