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Rafferty Subaru

Newtown Square, PA

4.8
4,749 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,749 Reviews of Rafferty Subaru

November 20, 2024

Best dealership I ever dealt with. Just got my 6th vehicle from them. Five stars are not enough to give Andre who I have dealt with for many. years. He always is helpful and informativ More

by Forresterforever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Tocci
November 17, 2024

Best dealer, no discussion, I spent 3 years looking for “the” car, had bad experiences with Toyota, Kia and Honda dealers. This Dealer made me appreciate car salespeople again. More

by luigi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Myers, Marisa Tascione, Cory Sottanella
Nov 18, 2024 -

Rafferty Subaru responded

Luigi, we’re happy to hear you had such a positive experience with us! It's great to know we've restored your faith in car sales. Thank you for choosing us after your extensive search, and we hope you enjoy your new vehicle!

November 15, 2024

Rafferty is the BEST! They stepped up again and helped us remedy a situation with our vehicle. I highly recommend their sales and service departments. Josh went out of More

by BAHNSTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Dan Vitale, Brent Knarr, Kelly Billbrough
Nov 18, 2024 -

Rafferty Subaru responded

Thanks! We're glad to hear about your positive experience with Rafferty and the team. Your recommendation means a lot to us, and we're glad Josh could assist you in resolving your vehicle issue. We look forward to serving you again in the future!

November 14, 2024

Mike and Eli made everything easy. We’ve bought two Outbacks and are happy with the cars and the buying experience. More

by Debra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hart Eli Hash
Nov 15, 2024 -

Rafferty Subaru responded

Debra, we're thrilled to hear about your positive experience with Mike and Eli! It's great to know you love your vehicles. Thank you for sharing your feedback and for being part of our community!

November 13, 2024

Claire was a helpful and informative salesperson. She really listened to what I wanted and helped me find the perfect car. More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claire Hamilton 5 stars, Darren Sereikis
Nov 14, 2024 -

Rafferty Subaru responded

Thanks for sharing your experience, Sarah! We're thrilled to hear that Claire provided you with such great service. It's wonderful to know she helped you find the perfect car. Enjoy your new ride!

November 13, 2024

Most likely the absolute worse experience I have ever had with any retailer and service company. We bought a 2019 Subaru Outback from this dealership in 2020 and they sold us on an extended warranty. Trying More

by cyclist.sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Rafferty, Kevin Rafferty, Joseph Montoro, Bobby Rafferty, Subaru Reputation , Kelly Billbrough
Nov 20, 2024 -

Rafferty Subaru responded

Sergio, Thank you for taking the time to share your experience with us. We regret to hear that the process of scheduling and completing your warranty work was challenging and that our communication did not meet your expectations. Ensuring that every customer feels heard and respected is essential to us, and we are disappointed to learn that your interactions fell short of this standard. We would like to address the specific issues you raised, including the initial damage to your vehicle, the time taken for repairs, and the way our team communicated with you. To help resolve this matter, please reach out to our Service Manager directly at ken@raffertysubaru.com. We are committed to making things right and restoring your confidence in our dealership. Thank you again for bringing this to our attention.

November 07, 2024

Keith in sales was very helpful and offered valuable options and advice. I purchased a new vehicle with ease. More

by Sean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Harden
Nov 08, 2024 -

Rafferty Subaru responded

Thanks for the fantastic feedback, Sean! We're thrilled to hear that Keith provided you with helpful options and guidance. Enjoy your new vehicle, and we look forward to assisting you again in the future!

November 05, 2024

I had a fantastic experience at this dealership! Larry, the dealer we worked with, was incredibly friendly and made the entire process enjoyable and stress-free. He was knowledgeable and genuinely c More

by Ivy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Seavey, Darren Sereikis
Nov 06, 2024 -

Rafferty Subaru responded

Ivy, thank you for your amazing feedback! We're thrilled to hear that Larry and Darren made your car buying experience enjoyable and stress-free. Your recommendation means the world to us, and we look forward to helping more customers like you in the future!

November 03, 2024

All great! Mary was a terrible sales person.. these reviews should not require numbers of words. More

by Nvboyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Smith
November 01, 2024

I called to ask about two symbols on my dashboard and you did not return my call? More

by SkcoperA
Recommend Dealer
Yes
Employees Worked With
Don’t know on the phone
Nov 06, 2024 -

Rafferty Subaru responded

Hi there, Thank you for reaching out and bringing this to our attention. We apologize for not returning your call regarding the dashboard symbols. This is certainly not the level of service we strive to provide, and we understand the importance of promptly addressing any concerns with your vehicle. Please feel free to email our Service Manager, Ken Seal, at ken@raffertysubaru.com, as we want to ensure your questions are answered and your vehicle is operating safely. Your satisfaction is very important to us, and we would appreciate the opportunity to make it right. Thank you for your patience, and we look forward to assisting you.

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