Radley Acura

My daughter and I have our acuras serviced with Radley Fairfax. I have always been paranoid that a service writer would take advantage of me since I am not as car savvy as the writers. Our writer, Brian G Fairfax. I have always been paranoid that a service writer would take advantage of me since I am not as car savvy as the writers. Our writer, Brian GRoleau, has engendered so much confidence in me that I am highly confident that my cars are serviced as cost effectively and efficiently as possible. He has assisted us during emergencies as well as routine service. The peace of mind that I get from dealing with a competent service writer can not be measured in dollars. I only hope he stays with Radley Acura for a very long time. OUr cars are maintained perfectly, and as long as we stay out of fender benders and potholes, our cars will remain with excellent maintenance and service. More

Radley Acura has gone well beyond what one would ever expect. I own a 2004 TSX which developed a paint problem...it faded. With Radley Acura's help, and superb service, I was able to have the car rep expect. I own a 2004 TSX which developed a paint problem...it faded. With Radley Acura's help, and superb service, I was able to have the car repainted to original specifications by Acura USA at no cost, even though the car has 80,000 miles on the odometer and is going to be eight years old this summer. Brian Groleau, my service advisor, was able to put me in touch with the right people, provide a loaner for the month that it took to do the work, and recommend other actions that have made the car like new. Bravo! More

Carolyn is my sole reason for recommending this dealership. I have dealt with others in that dealership but no one has come close to Carolyn in genuine courtesy, friendliness, and professionalism. dealership. I have dealt with others in that dealership but no one has come close to Carolyn in genuine courtesy, friendliness, and professionalism. She has everything prepared by the time I drop my car off (on scheduled appointments) that I am in and out of there in under 15 minutes. She ensures the work is done to standards and I only have to deal with her. She epitomizes the quality and service you expect from a quality dealership. More

Brian is the BEST! He and his staff worked on my car in a timely fashion and even gave me a car wash! The service is excellent with such a friendly atmosphere and lovely waiting room with great accomodations timely fashion and even gave me a car wash! The service is excellent with such a friendly atmosphere and lovely waiting room with great accomodations. I have worked with Radley for many years and I would reccommend Radley any day! More

Brian Nguyen works in the Radley Acura Service Department. Since purchasing a vehicle from Radley Acura in 2006, I have used the Service Department to service my vehicle. Brian is very professio Department. Since purchasing a vehicle from Radley Acura in 2006, I have used the Service Department to service my vehicle. Brian is very professional and courteous. He explain any issues with the vehicle in a very clear, concise manner. Whenever service may take an extended period of time, Brian provides me with a Loaner Vehicle to make my experience that much better. While I am in possession of the Loaner, I know my vehicle is being serviced in a very professional manner. I definitely trust Radley Acura Service Department for providing maintenance to my vehicle. More

Mr Dunbar is always very professional and courteous. He makes every effort to make sure I am informed and comfortable with the service process. I am extremely satisfied with the level of customer service M makes every effort to make sure I am informed and comfortable with the service process. I am extremely satisfied with the level of customer service Mr Dunbar provides. It is safe to say, "Mr Dunbar is the reason I will continue to bring my vehicles the Radley Acura for service." More

Carolyn has been helping me since I bought my TSX in 2006. She is VERY professional, outgoing, personable, friendly and helpful. I have referred some of my friends (Honda and Acura owners) to her for 2006. She is VERY professional, outgoing, personable, friendly and helpful. I have referred some of my friends (Honda and Acura owners) to her for assistance. I will continue to use Radley Acura in Falls Church and Carolyn Mason for my car services. More

My wife and I are on our 6th Acura vehicle not because we are so impressed with the cars and SUV’s but because we are so impressed with our Service Advisor, Carolyn Mason and her Director Dan Gonzales. The are so impressed with the cars and SUV’s but because we are so impressed with our Service Advisor, Carolyn Mason and her Director Dan Gonzales. The last (2) MDX's and the TSX we have owned have been taken care of by Carolyn and I have to say that her service was a major deciding factor in November of 2010 when we purchased, “Beatrice”, our 07 MDX. The first comment my wife said when I asked her if she wanted to purchase a different SUV was, “What about Carolyn, I do not want to take my truck to anyone else? If she moves to a different dealership we can look at that brand.” This is a testamate to the service and trust that has been established. Who says service cannot sale cars? Thank you Carolyn for the many years of excellent service, and thank you Dan for being there as a support to Carolyn, it is good to know that if Carolyn is not there you are only a phone call away. James & Kierra Person More

Carolyn Mason had been my service writer since I purchased my car New back in 2006. Carolyn is always ready to help and always has a smile when I walk in to see her. She is a valuable person to purchased my car New back in 2006. Carolyn is always ready to help and always has a smile when I walk in to see her. She is a valuable person to have on your team. Carolyn is very Knowledgeable and professional when it comes to customer service, and is very heartfelt and willing to listen to me when I am explaining details of something that needs to be fix. I only wish that we had more people like her in the customer service world. Thank You..... Sincerely, Fred E. Jones 2006 Acura MDX More

I've dealt with a variety of car dealerships for many years and I can say Radley has been far and above the best. Their service and attentiveness exceed all expectations and my experience is such that I years and I can say Radley has been far and above the best. Their service and attentiveness exceed all expectations and my experience is such that I will absolutely return to this dealer for both sales and service in the future. Great products and great service make an unbeatable experience. More