Radley Acura

Great experience today. I went to the service dept. to get my VA inspection. Brian Groleau was friendly, helpful, and kept me updated on the status of my vehicle and the estimated wait time. Also, the w get my VA inspection. Brian Groleau was friendly, helpful, and kept me updated on the status of my vehicle and the estimated wait time. Also, the waiting area is clean and has plenty of comfortable seating. More

I didn't buy my Acura MDX here but have started getting it serviced at Radley. Each time my experience seems to get better and better...and it started out exceptional to begin with! Whole team is very cu it serviced at Radley. Each time my experience seems to get better and better...and it started out exceptional to begin with! Whole team is very customer focused, quite talented and the mechanics/shop folks are thorough and skilled. If you are thinking of going there, I highly encourage you to ask for Jeremy Logsdon as your service rep. Again, other folks are very good but have to give him total xxxxxxas he has been amongst the very best I've ever worked with at any dealership (including the vaunted BMW platform - my previous car). He's very responsive, active on email, text, etc., very knowledgeable about the Acuras, solution oriented with his customers and brings a high-energy level to his job. Radley is great and he's a perfect embodiment of their character, class and customer service. More

I bought my 2010 TSX from Radley back in June 2010. Since then, my car has been back to Radley for routine service. This past weekend, I returned to Radley for a B1 service. When I called to make the Since then, my car has been back to Radley for routine service. This past weekend, I returned to Radley for a B1 service. When I called to make the appointment earlier in the week, Brian was extreme friendly and knowledgeable around what the service would entail and how long it would take. The service was performed with the utmost quality and within the stated timeframe. Upon completion of the service, Brian explained to me the next steps for maintenance on my vehicle and offered to setup the appointment as needed. Brian's has exceptional customer service and I am so glad that I have him as a service advisor. I would also like to note in previous encounters with Brian, when there was an issue, he was responsive and accomodating to fix the issue. A sign of true commitment to the customer. I will continue to bring my car to Radley ;-) More

A Karen Radley Acura customer since 1996 and this is vehicle number 7. I drive extra miles, passing other Acura dealers, to purchase and have service done at Karen Radley.I would not utilize another dea vehicle number 7. I drive extra miles, passing other Acura dealers, to purchase and have service done at Karen Radley.I would not utilize another dealership.The staff is like family...everyone calls you by name making it a personal experience. You never feel like a number!! More

My 3rd car from Radely and my second from Al. I bought my first one from his brother who no longer works at Radley. Great incentives to do a new lease with two months to go on my 2008 TL. Dealership was my first one from his brother who no longer works at Radley. Great incentives to do a new lease with two months to go on my 2008 TL. Dealership was really pushing the 2011 hard as the 2012 were realeased on 3.18. I would have preferred the 2012 but Al made the price differential to big on 2011 to do otherwise. Loaded 2011 for $400/month no money down. More

I had an outstanding experience last week at Radley Acura with Sunny Naiyer and the Radley management team. I upgraded my TL to a new 2011 model. They made the experience very pleasant for me. I was in an with Sunny Naiyer and the Radley management team. I upgraded my TL to a new 2011 model. They made the experience very pleasant for me. I was in and out of there very quickly, and I got a great price on the car. Thanks Radley!. The sales rep, Sunny, is one of the best I have ever worked with. I have followed him around from one dealership to another. Sunny is awesome! More

Our first time servicing the car, they end up giving away the replacement parts they had ordered for us to another customer. Without apology, they said they needed to hold onto our car for a few more days. A the replacement parts they had ordered for us to another customer. Without apology, they said they needed to hold onto our car for a few more days. Absolutely ridiculous. No offer of compensation. More

Sherman is awsome service person,Great personality, Sherman Hashi Has Been My Service Rep. Entire Time I Have Owned My Acura 2011 MDX & other previous Acura SUV’s, He Always Stops What He’s Doing When Sherman Hashi Has Been My Service Rep. Entire Time I Have Owned My Acura 2011 MDX & other previous Acura SUV’s, He Always Stops What He’s Doing When I Pull In The Lane And Treats Me As If I’m The Only Customer He’s Helping Even Though I See Him Helping 20 Other People During My Wait. I Am Very Impressed With the Customer Service In General at This Facility and I Tell Everyone I Come In Contact With That Radley Is the Dealership to Use. More

Brian Groleau, my service consultant, was extremely informative. I had an A1 service due on my '06 TL and Brian was very helpful in explaining the service call. Although a routine call, he actually h informative. I had an A1 service due on my '06 TL and Brian was very helpful in explaining the service call. Although a routine call, he actually helped more by answering quite a few more questions than was related to this visit. He's obviously experienced with Acura cars as he is with customers because he was patient and willing to spend the time with me to explain my options in maintaining my car. During this call, he kept me informed before, during, and after the service and it was very much appreciated. From the time I purchased my TL from Radley Acura to every service call since, I've had exceptional experiences. Thank you Brian and thank you Karen Radley! More

We worked with Sunny to purchase our new Acura MDX and he was wonderful! Sunny was extremely patient with us and took the extra time to really show us all the great perks of the car and let us test drive it was wonderful! Sunny was extremely patient with us and took the extra time to really show us all the great perks of the car and let us test drive it a few times. He also walked us through all of the great technology the car has to offer and explained each feature. We left feeling VERY confident with our purchase. Radley Acura was recommended to us and we will definitely be recommending the dealership and Sunny to others! Thanks! More