
Radley Acura
Falls Church, VA
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Acura service staff politely and low-key, requested my appraisal, which I'm more than happy to provide as they've been consistently exceptional, outstanding even, since 1995 when they took over servicing appraisal, which I'm more than happy to provide as they've been consistently exceptional, outstanding even, since 1995 when they took over servicing my 1994 Integra (bought elsewhere) until 2004, when I bought my bulletproof TSX w/ lifetime free oil changes and VA state inspections. I loved my 94 Integra and I love my 04 TSX, both of which have been very economical to operate and maintain. For the past 16 years Radley service staff have been, again, consistently technically outstanding and extraordinarly professional, courteous, kind and helpful. Brian G. epitomizes Radley's apparent serious and ongoing committment to provide consistently excellent customer service. Radley 'advances' the state-of-the-art in both dealership and service departments, providing experiences that have consistently exceeded my expectations. More
This was by far the most positive new car buying experience we've had. We had contacted several dealerships in addition to Radley, and some never responded, or wouldn't commit to anything via phone experience we've had. We had contacted several dealerships in addition to Radley, and some never responded, or wouldn't commit to anything via phone or email. The sales staff a Radley was willing to negotiate the price over the phone and promised that when we came in to sign the papers there would be no surprises. There weren't, aside from the fact that everything was as agreed upon! No last minute sales pitches, just very pleasant and low-key service. This is the way all car buying should be. More
Sohail is a excellent service advisor. Always has car ready when promised and is very friendly. I have brought my car in for numerous services and the service is always excellent. Loaner cars are always ready when promised and is very friendly. I have brought my car in for numerous services and the service is always excellent. Loaner cars are always at hand so this is very helpfil for me. He is an asset to the Radley organization. More
By far the best service I've received while getting my car serviced. Dealers are known to be expensive. However, I was able to get quality service at a reasonable price. Mr. Nasim was very polite and h car serviced. Dealers are known to be expensive. However, I was able to get quality service at a reasonable price. Mr. Nasim was very polite and his knowledge was excellent. Two thumbs up..... More
Sohail Nasim is an awesome individual that makes his customers feel at home. Everytime i have been there Sohail has been punctual, friendly, welcoming, accomadating (while i wait for my car) and makes customers feel at home. Everytime i have been there Sohail has been punctual, friendly, welcoming, accomadating (while i wait for my car) and makes sure I have a smile when i walk out the service center. How would i rate Sohail performance and representation for Radley Acura it would be EXCELLENT. Cynthia Sanchez More
Sohail's performance has always been outstanding. Anytime I need help I can always count on him to assist. Times in which I do not understand the problems associated with my car, Sohails has outlined the iss I need help I can always count on him to assist. Times in which I do not understand the problems associated with my car, Sohails has outlined the issue, in laymans terms. We have also outlined a list of fixes that would most certainly lengthen the life of my car. More
my visits to Radley Acura have always been a pleasurable experience thanks to Sohail Nasim... Sohail has been very helpful in explaining to my what my car needs and why. he has been very fair in telling me experience thanks to Sohail Nasim... Sohail has been very helpful in explaining to my what my car needs and why. he has been very fair in telling me my needs in order of importance so i can budget my repairs and keep my car on the road at the same time. I feel I am always treated with respect and honesty thanks to Sohail. More
Pantelis provided impeccable customer service and sure I had a clear understanding of the types of service my car required, and tips on how to best take car of my Acura. His friendliness and professionalism had a clear understanding of the types of service my car required, and tips on how to best take car of my Acura. His friendliness and professionalism is the reason I have continued to take my car back to Radley Acura for all of my maintenance and service needs. I have even encouraged family members to do the same. I would highly recommend Radley for purchasing and/or maintaining an Acura. I was thoroughly impressed, and they continue to exceed my expectations. More
I have an MDX and usually go to radley for all my oil changes and regular maintenance. Pantelis usually takes care of me most of the time. He's brief and straight to the point and does not try to up sel changes and regular maintenance. Pantelis usually takes care of me most of the time. He's brief and straight to the point and does not try to up sell parts or services which of course i appreciate since it saves me $$. More
Sohail is always very helpful and knows everything that I need to know about. He has been extrmely courteous and accomodating. He has made very trip to the Acura dealership a memorable one. All our trips need to know about. He has been extrmely courteous and accomodating. He has made very trip to the Acura dealership a memorable one. All our trips for service on my new MDX have gone flawlessly with him. WAY TO GO SOHAIL!!! More