Radley Acura

Excellent Service for many yrs. One of the best parts and service depts in the area. One of the best parts and service depts in the area. More

Recommend. Very good services of my car. Completely satisfied. Will coming again if I needed. Very good services of my car. Completely satisfied. Will coming again if I needed. More

Service is great. I feel like everything is focused on me and my car. Hamad was attentive and carefully explained what was going to be done. He checked in with me to I feel like everything is focused on me and my car. Hamad was attentive and carefully explained what was going to be done. He checked in with me to let me know of the progress and when it was finished he went over the results. Work was promptly completed and I was on my way home in under two hours. No upselling and no pressure. More

I am extremely happy with my service on my Acura RDX I would like to give a special thanks to Malik Jefferson and the technician Jahaad (spelling). I have waited almost two years for my tpms light to be f would like to give a special thanks to Malik Jefferson and the technician Jahaad (spelling). I have waited almost two years for my tpms light to be fixed. What an amazing job. Great customer service all the way around. More

Quick service. Friendly folks. Travon was excellent. Kept me informed thru out Highly recommended dealer. Friendly folks. Travon was excellent. Kept me informed thru out Highly recommended dealer. More

Aly was utterly amazing throughout this entire process. When a part wasn't in as expected, she helped make sure I was not inconvenienced and helped me get a loaner. When I brought up an issue with the soun When a part wasn't in as expected, she helped make sure I was not inconvenienced and helped me get a loaner. When I brought up an issue with the sound, I was believed, and it was looked at and fixed on warranty even though that is not the main thing I came to the appointment for. Aly is someone who can make you feel heard, welcome, and like you are in excellent, caring, honest hands. She helped me LOVE getting in my car again. I will be continuing to recommend Aly to everyone I know and I will be requesting her in the future!! Thank you, Aly! More

Friendly staff. EVERYONE involved in the process personally introduced themselves. Used a car buying service so majority of negotiation was already handled. Would I EVERYONE involved in the process personally introduced themselves. Used a car buying service so majority of negotiation was already handled. Would I buy from them again? Yes. More

Out of state buyer here. Contacted Radley Acura to make a deal on a dream car, Type R i've wanted and to use a trade in I had. At first it felt welcoming but quickly turned i Contacted Radley Acura to make a deal on a dream car, Type R i've wanted and to use a trade in I had. At first it felt welcoming but quickly turned into just shady / information being withheld when asking for how much total they ran my credit for. I had been on the phone with Hassan in Finance negotiating my payoff, We decided on a different number and was told i would get a call back, never did. meanwhile david run my credit still even though we have not agreed on any payoff amount i was comfortable with. They used the lowest payoff amount for their benefit and at no point was i given ANY specific numbers for my vehicle and the Vehicle i wanted. I asked multiple times and met rude responses and no CLEAR answer. I have screenshots and records showing my interaction. This was a terrible experience and feel like I was not cared for at all. Be aware EDIT / UPDATE: After some time I was contacted by sales / finance manager Jesse, they were prompt to apologize for the bad experience and to make it up to me by assigning different salesman and getting the deal done. I was able to drive 9 hours to get my dream car and was all done with the help of Jesse & Cristian who went far and beyond to make sure my needs were met and to correct my previous experience, this new experience has been 10x better and cannot wait to deal with them more! More

Z is the best. You can count on him to give you excellent service. Go Z! You can count on him to give you excellent service. Go Z! More

Service was excellent, and Habib was very accommodating and professional. He is a valued employee. and professional. He is a valued employee. More