
Radley Acura
Falls Church, VA
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Radley Acura and I date back to 1997, I purchased my Acura Integra and now own a 2006 TSX. I have worked with both Robert Azu (Sales) and Jeremy Logsdon (Service) for many years. From Sales to Service Acura Integra and now own a 2006 TSX. I have worked with both Robert Azu (Sales) and Jeremy Logsdon (Service) for many years. From Sales to Service, my experiences have been beyond my expectations. Both Robert and Jeremy are friendly, courteous and professional. Over the years, I've relied on Jeremy's knowledge from minor to major maintenance. He is attentive and informative to our vehicle's needs. His dedication is truly appreciated to keep my family safe on the road. Thank you, Carlos More
Had to get the transmission service and oil change. Had to get the transmission service and oil change. Discount coupon, reasonable price ($25 oil change), very friendly staff (showed my 3 year old ar Had to get the transmission service and oil change. Discount coupon, reasonable price ($25 oil change), very friendly staff (showed my 3 year old around the shop), quality work, and free car wash. Good value overall. I own 4 Hondas and Acuras and always take them to Radley in B-Cross roads. More
I brought my Acura in for an oil change and Brian Groleau was my service advisor. First of all, he greeted me with a great attitude and was very polite. I told him my car needed an oil change and I would wai was my service advisor. First of all, he greeted me with a great attitude and was very polite. I told him my car needed an oil change and I would wait for it to be done. I asked him a few questions about the operation of some of the car features to which he showed me...such a wealth of knowledge! When the work was completed, he came and got me and reminded me of some upcoming service requirements for which I am grateful. I responded that I would call him for an appointment in the near future. Brian Groleau can be viewed as having excellent customer service skills. More
I used to take my Acura to another dealer and have rarely been completely satisfied with the work performed or the manner in which the service writers have treated me. Many friends of mine who own Acura vehi been completely satisfied with the work performed or the manner in which the service writers have treated me. Many friends of mine who own Acura vehicles told me of a service writer at Radley Acura that is very knowledgeable, friendly and treats his customers that all people would want to be treated. I have never felt he was pushing service that was not truely needed. He takes the time to explain any recommended service beyond what I brought my car in for. Now I can say without a doubt that Karen Radley Acura, specifically Brian Groleau, is going to be my permanent dealership in which I have my Acura serviced. Thank you Brian for your consistently professional,friendly attitude and especially your excellent knowledge of Acura vehicles. Karen Radley Acura needs to know of how valuable of an asset you are to their organization. More
I continuously received excellent service at Radley Acura. Brian Groleau has been my service consultant my last two visits. Both visits have been very positive. I've dropped my car off before work a Acura. Brian Groleau has been my service consultant my last two visits. Both visits have been very positive. I've dropped my car off before work and it has been ready as promised by the end of my work day. More
I had a problem with my car not starting. They told me everything was fine. I asked them to check the battery again and they said that was the problem. They did end up replacing the battery under warranty everything was fine. I asked them to check the battery again and they said that was the problem. They did end up replacing the battery under warranty but I had to point them in the right direction. I felt they were more concerned with up selling me air conditioning, brake fluid, and other flushes. More
This was my first visit for service at Radley. Unlike past experiences at other dealers, the work was done as promised, within the time given (2 hours) and with no hassle. Brian and staff exceeded my exp past experiences at other dealers, the work was done as promised, within the time given (2 hours) and with no hassle. Brian and staff exceeded my expectations. I will certainly call Brian/Radley for future service work. More
Radley has always been great from end-to-end at keeping me happy and in a fine tuned Acura TL. From the time I call to make an appointment for service until I drive my car off the lot, they are in the top me happy and in a fine tuned Acura TL. From the time I call to make an appointment for service until I drive my car off the lot, they are in the top echelon of performance and service to the customer. Brian Groleau exemplifies this level of dedication to customer satisfaction. I will not take my car anywhere for service but to Brian Groleau at Radley Acura. More
I have purchased several autos from this dealership (Sonny is the best salesperson). I also have them service their and Sohail is the top notch service advisor. The place is clean and the people are (Sonny is the best salesperson). I also have them service their and Sohail is the top notch service advisor. The place is clean and the people are very friendly and efficient. Service is top notch. Sohail always has a loaner ready to go. I travel about an hour and a half to get there and pass several acura dealers on the way but the trip to Radley is worth it. Recently there was a transmission problem with one of my acuras. Mark Smith stepped in on my behalf and contacted acura and got them to cover most of the cost of a new transmission, even though the car was 10 years old (but low mileage). This is a great place to buy a car and have it serviced and the people really care and treat you great. First class all the way. More
Wonderful service Staff, Sohail is great with attention to detail and does a thorough job in following up. Highly recommend him. They don;t try to tag on other services or up sell un necessary options. to detail and does a thorough job in following up. Highly recommend him. They don;t try to tag on other services or up sell un necessary options. Also like the fact that they have late service hours. Their customer lounge could use upgrades though. More