Radley Acura

I am continually impressed with the work of Radley Acura to keep my eight year old TSX in tip top condition. Keep up the good work, Brian. to keep my eight year old TSX in tip top condition. Keep up the good work, Brian. More

Brought my 2006 MDX in for routine service in October 2010 and left with a new 2010 MDX with the Advanced Navigation Package and boy am I glad I did! You see--I am a Florida resident and was visiting my 2010 and left with a new 2010 MDX with the Advanced Navigation Package and boy am I glad I did! You see--I am a Florida resident and was visiting my son in Mclean and found Radley in the phone book and had no reason to buy a car or so I thought. My 2006 was a good car. I was not interested in new seats or impressing my neigbors. Here is where Brian Groleau came in to the picture. My routine oil change was not so routine and I had to leave the 2006 MDX overnight and he gave me a 2010 MDX loner. He took the time to talk to me as a friend. He said his father had purchased a new MDX with the Advanced Navigation System and gave me the reasons his father liked it...They were the exact reasons I would consider a new car. Our drive from Florida to Mclean to New York and back is a big pain and dangerous. Regular cruise control left my wife holding on as I moved too fast and too close to the car in front of me or switching lanes without being totally sure of my blind spot. No more panic--pure pleasure and comfort. I am in Mclean today and had my first service(7000 miles). Radley did exactly what they said they would do in October--even loned me a cell phone so I could check out the mall across the street. By the way, the October "deal" was excellent and handled in a very friendly and professional manner. Dr. Henry Richmond More

Briam is always a pleasure to work with. He is very professional and personable. Whenever I need to bring my car in, I call him and he tells when when to be there so that I don't have to wait around. H professional and personable. Whenever I need to bring my car in, I call him and he tells when when to be there so that I don't have to wait around. He makes getting my car serviced as easy as possible. More

Brian is always friendly and greets me. I get email Brian is always friendly and greets me. I get email reminders for my set appointments. Appointment times are flexible. Service and communication is Brian is always friendly and greets me. I get email reminders for my set appointments. Appointment times are flexible. Service and communication is done in a timely manner Great extended warranty coverage I call Brian at a direct number. Loaners are available. Car is returned clean and vacumned. Pricing is reasonable. All service is explained in terms that I understand. More

Brian Groleau makes my experience at Radley worth going to. When I have a problem with my car I know I can go to him and he will tell me straight up whats going on with my car. He lets me know what I nee to. When I have a problem with my car I know I can go to him and he will tell me straight up whats going on with my car. He lets me know what I need to get fix and what I can go without. I never feel like he is trying to over sell me on stuff I don't really need. He understands that what people are looking for and how to help them. More

We just bought a car from this dealership BECAUSE of Carolyn Mason. She has gone over and above for us with our old TSX and we are now lifelong Acura owners because of her. This past weekend we purchase Carolyn Mason. She has gone over and above for us with our old TSX and we are now lifelong Acura owners because of her. This past weekend we purchased a 2008 RDX from a salesman there named Sam Yohanns and felt that we were in great company too. More

I learned that my air conditioner was not working properly when the weather turned unseasonably hot. I took the car to Radley Acura (where I purchased it new)for service. Brian provided very good s properly when the weather turned unseasonably hot. I took the car to Radley Acura (where I purchased it new)for service. Brian provided very good service which included picking me up at home personaly and taking me to get my car. The only reason that I rated the overall experience as "good" was that the repairs required an extra day because the parts were not immediately on hand. Brian did everything as well as he could have. More

I have been to many dealerships over the years but have never encountered a service writer like Brian Groleau. He is honest,efficient and completely knowledgeable of his products. In fact, for many years n never encountered a service writer like Brian Groleau. He is honest,efficient and completely knowledgeable of his products. In fact, for many years now brian has serviced four acuras for my family, an rsx, a tsx, a tl and a nsx. there is no one I would let touch any of my cars other than brian. he is a true professional and someone who gives radley acura a very good reputation. More

I continue to be very impressed with Radley Acura simply because of their exceptional service manager Brian Groleau. To be honest, when I bought my car there I was not overly impressed with the new car sal because of their exceptional service manager Brian Groleau. To be honest, when I bought my car there I was not overly impressed with the new car sales team, but I continually drive far out of my way to bring both of my Acura to Radley for service because I know I will be treated so well by Brian Groleau. Brian is exceptional across the board. He is very flexible in scheduling, he arranges the loaner car (and he always asks why type of loaner I need....SUV, Sedan, etc). When he sees you arrive at the dealership, he walks out from behind his desk to greet you and he remembers your name, asks about your family, and makes you feel very comfortable. Brian is always ethical and treats me fairly. I never have felt in the numerous times I have had my cars in for maintenance over the years, that Brian was ever dishonest or tried to sell me something or perform corrective maintenance that was not required. I feel that he is the best of both worlds....he represents Radley Acura very well, but he also looks out for the customer, trying to save them money when possible. For instance, when I picked up my car this week, it was several hundred dollars. Brian told me "I know this trip cost more than you planned, so lets hold off on replacing your brake pads until your next visit". I trust his judgement and I appreciate him being considerate of helping me manage my car costs where possible. My wife works in Bethesda and has an Acura dealership one block from her office. It would be very convenient for our family to have her drop off the car and walk to work, but I drive 45 min to drop my car off at Radley simply because I trust that Brian Groleau will take great care of my family and I. More

Brian Groleau was very knowledgeable about the Acura/Honda car and SUV lines. He took the time to answer all of my questions about safe cars for teenage drivers. He also went over my car bill with Acura/Honda car and SUV lines. He took the time to answer all of my questions about safe cars for teenage drivers. He also went over my car bill with me and gave me helpful and detailed feedback about each expense. He was organized, communicative, knowledgeable and helpful. This was a positive experience and I would recommend to others that they patronize the Radley Acura dealership, due to Brian's positive interface with customers. More