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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,043 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

December 11, 2023

Customer Service is everything, and the staff at Radley Acura were top tier! Thank you, Roland for making this a smooth and seamless experience. I appreciate the patience and willingness to provide helpful More

by D.Young
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland, Jeris, Derrick - The dream team
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December 06, 2023

Couldn’t gone to a better dealership. Staff was extremely friendly and helpful with my needs on my next car . Extremely helpful. More

by rosi.loule
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roland Zizer
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December 01, 2023

I took my car to Radley Acura for the required service and waited for it. It was well done and my car was returned washed, cleaned and in pristine condition. I was also able to bring my computer, connect More

by lilianazerpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liyana at the front desk
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November 24, 2023

Radley quickly identified that my tire was damaged and repaired it immediately. My service was efficient, quick, speedy, and effective. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 28, 2023 -

Radley Acura responded

Thank you so much for taking the time to write such great feedback, David. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

November 23, 2023

Always a pleasure to have maintenance done at Radley Acura. Chris was particularly helpful and efficient. More

by mclark693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 28, 2023 -

Radley Acura responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

November 23, 2023

This is my third purchase with Radley Acura. They always treat me well, not to mention they give the best deals. I would definitely recommend Radley Acura for purchasing, or leasing a vehicle. More

by Jhog2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Welsh
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Nov 28, 2023 -

Radley Acura responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

November 16, 2023

My sales person and the person I signed all my paper work were both very kind and patient - I didn’t feel rushed - everything was explained in detail - customer service was great - the service sold me on thi More

by williamsrmarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian was my sales person. I can’t remembe the person I signed my paper work with
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Nov 20, 2023 -

Radley Acura responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

November 15, 2023

They are very knowledgeable. Service offerings make sense. Staff is very friendly and helpful. Waiting area is comfortable. More

by Romasg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
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Nov 16, 2023 -

Radley Acura responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

November 13, 2023

Nando is a great service advisor - courteous, professional, and an awesome communicator. When I pick up my car, it always looks great (washed and vacuumed). Always exceeds expectations. More

by Jon S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
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Nov 14, 2023 -

Radley Acura responded

Jon, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

November 08, 2023

You have polite and efficient employees, clean and spacious waiting area, provide coffee and a large TV. Making a visit easy and pleasant. More

by vacapsfan99
Recommend Dealer
Yes
Employees Worked With
Nando Angulo
Report | Print
Nov 09, 2023 -

Radley Acura responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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