
Radley Acura
Falls Church, VA
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Radley Accura is good dealer but on my latest service order i waited 3hours for a routine oil change and tier rotate so you know i was not happy my regular service guy Nando is no longer there so some order i waited 3hours for a routine oil change and tier rotate so you know i was not happy my regular service guy Nando is no longer there so some new lady was there but was not at her desk when I arrived and never came to introduce her self, long story short I was not happy with the 3hour wait. Josh More
Nando provided excellent customer service. From the moment we walked in, he was welcoming, friendly, and with great energy. He kept us updated throughout the service process. At the end he mad From the moment we walked in, he was welcoming, friendly, and with great energy. He kept us updated throughout the service process. At the end he made sure we had all the paper work to reflect the work done. Very appreciative of his communication and customer service to make sure we were happy with our visit. Nando was excellent! More
Routine checkup and repair of windshield washer. First attempt to repair tube did not work next day, so I had to return to get the supply tube replaced. First attempt to repair tube did not work next day, so I had to return to get the supply tube replaced. More
Bradley acura gets it right. They will not talk you into unnecessary work but will identify any problems. Scheduling and timing is always accurate. They will not talk you into unnecessary work but will identify any problems. Scheduling and timing is always accurate. More
Prompt and friendly staff. Took my car in for service and it was done within 1.5 hours. Also used the shuttle service to get home. Nice that they offer that service to peop Took my car in for service and it was done within 1.5 hours. Also used the shuttle service to get home. Nice that they offer that service to people that live within a few miles of the service center. More
My recent experience push asking an RDX at Radley Acura was exceptional. The sales department and business department personnel were great. We felt no pressure, only incentives. The sales team met us whe was exceptional. The sales department and business department personnel were great. We felt no pressure, only incentives. The sales team met us where we needed to be. We love Acura and we love Radley. More
The facility is clean and inviting. The employees are very friendly and knowledgeable. I usually have a good experience when I come to the dealership. The employees are very friendly and knowledgeable. I usually have a good experience when I come to the dealership. More