Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Radley Acura
Falls Church, VA
1,039 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,039 reviews
May 02, 2023
Excellent customer service very knowledgeable and professional. Bob Azu Was a pleasure to work with. He took his time with my husband and I and showed us all the features of the Acura ILX. professional. Bob Azu Was a pleasure to work with. He took his time with my husband and I and showed us all the features of the Acura ILX. More
by Mcquain
Employees Worked With
Bob Azu
May 01, 2023
Radley Accura is good dealer but on my latest service order i waited 3hours for a routine oil change and tier rotate so you know i was not happy my regular service guy Nando is no longer there so some order i waited 3hours for a routine oil change and tier rotate so you know i was not happy my regular service guy Nando is no longer there so some new lady was there but was not at her desk when I arrived and never came to introduce her self, long story short I was not happy with the 3hour wait. Josh More
by Gotti
Employees Worked With
Never meet my new service team
May 01, 2023
Switch and bait. Was promised 25% off. One of the service advisors denied it and blAtantly said no one was here to give us that . After we described person. Was promised 25% off. One of the service advisors denied it and blAtantly said no one was here to give us that . After we described person. More
by Rafi
Employees Worked With
Didn’t get name, but know description
April 29, 2023
Nando provided excellent customer service. From the moment we walked in, he was welcoming, friendly, and with great energy. He kept us updated throughout the service process. At the end he mad From the moment we walked in, he was welcoming, friendly, and with great energy. He kept us updated throughout the service process. At the end he made sure we had all the paper work to reflect the work done. Very appreciative of his communication and customer service to make sure we were happy with our visit. Nando was excellent! More
by Rsluis02
Employees Worked With
Nando
April 29, 2023
Routine checkup and repair of windshield washer. First attempt to repair tube did not work next day, so I had to return to get the supply tube replaced. First attempt to repair tube did not work next day, so I had to return to get the supply tube replaced. More
by dhard
Employees Worked With
Nando
April 28, 2023
Bradley acura gets it right. They will not talk you into unnecessary work but will identify any problems. Scheduling and timing is always accurate. They will not talk you into unnecessary work but will identify any problems. Scheduling and timing is always accurate. More
by bgravallese2
Employees Worked With
Christopher
