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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,043 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

May 10, 2023

Quick to assess my issues. No problems with scheduling an appointment and explained everything that needed to be done. More

by Subria1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 15, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 10, 2023

Service was excellent. I would return and recommend to friends to purchase and service at this location. More

by bamakca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Karefa Smart
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May 15, 2023 -

Radley Acura responded

We cannot thank you enough for your wonderful review of Radley Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 10, 2023

The service department provided timely service updates and they fixed my issue without an appointment. More

by jaron.hickman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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May 15, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 09, 2023

Carlos was extremely knowledgeable, willing to listen to our needs, not pushy, and professional…will contact Carlos again when the need arises! More

by Melissa.Meadows07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silva
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May 12, 2023 -

Radley Acura responded

Melissa, our great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 09, 2023

My service experience was Super Quick & Seamless. Thank you so much for all your help!! More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 12, 2023 -

Radley Acura responded

Sarah, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 09, 2023

Nando and staff always great at keeping us up to date on status of our repairs! More

by Ann Connor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
May 12, 2023 -

Radley Acura responded

Ann, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 09, 2023

Radley has very good automobiles, very good people, and very good service!! Thank you especially to Tony Nazir & Habib Karefa-Smart for always being so helpful!!! More

by dawson.deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Nazir & Habib Karefa-Smart
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May 09, 2023 -

dawson.deborah responded

Respond publicly to Radley Acura

May 09, 2023

We have been bringing our 2011 MDX exclusively to Radley for the high quality of service and repair. Our service advisor, Malik Jefferson, always provides us with excellent service. More

by yonhorita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson
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May 12, 2023 -

Radley Acura responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 09, 2023

Best service work and they vacuum & wash your car when they’re done always stick to their scheduled time. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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May 12, 2023 -

Radley Acura responded

Thank you for this amazing review, Keith! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 09, 2023

Excellent customer service. Very attentive. I was happy that I did not have to wait all day to sign and receive my new lease. More

by Mendoza.vanh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Azu and Dewaa Citarasmi
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May 12, 2023 -

Radley Acura responded

Mendoza, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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