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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,043 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

May 14, 2023

Clean facilities, including women's restroom, knowledgeable, kind & efficient professionals, ample space for waiting area! More

by MONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, and another person
Report | Print
May 17, 2023 -

Radley Acura responded

Mona, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 13, 2023

They were extremely helpful and very organized there was no comparison to our little dealership here where we live. More

by Gigi4fin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silva
Report | Print
May 17, 2023 -

Radley Acura responded

Thank you for this amazing review, Gigi! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 12, 2023

Radley Acura made buying my car memorable with how friendly and efficient the staff was and how quick and easy the process went. More

by Priscilla T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cristian
Report | Print
May 17, 2023 -

Radley Acura responded

Priscilla, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 12, 2023

Great Customer Service from the service team! Malik Jefferson is my go-to service advisor. He knows what I want when I come and how I like to go about my Service appointments. His attention to de More

by Cdeane293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson
Report | Print
May 17, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 11, 2023

Radley Acura and Carlos Silva were amazing to work with. They made the experience pleasant, seamless, and efficient. More

by HMoore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silva
Report | Print
May 16, 2023 -

Radley Acura responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Carlos was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 11, 2023

Staff if friendly and professional. Service including resolution of problem is always prompt and thorough. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib Smart, Nando Angulo, Martha, Evelyn, and Kiara
Report | Print
May 16, 2023 -

Radley Acura responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Radley Acura, we value our customers and we look forward to seeing you on your next visit. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 11, 2023

Easy and quick to make an appointment. Service Advisor ver helpful and knowledgeable. Very satisfied with the services done More

by Nenebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik
Report | Print
May 16, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 11, 2023

Always do a good job and communicate well. Clean, professional and nice waiting area with snacks More

by Ann W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zee
Report | Print
May 16, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 10, 2023

Radley Acura is the best Acura Dealership in the DMV area. They provide a family like atmosphere! Definitely recommended More

by Yardell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian
Report | Print
May 15, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 10, 2023

The staff is knowledgeable, responsive and polite. The mechanics are competent and do good work. More

by Mifsudjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Acura technician
Report | Print
May 15, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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