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Radley Acura

Falls Church, VA

4.9
1,039 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

May 16, 2023

Great and accurate and fast service, large selection of cars AND the willingness to get YOUR new car from other dealers if Radley doesn’t have the one you want, non-pushy sales staff. More

by SteveKyiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando Angulo
May 19, 2023 -

Radley Acura responded

Steve, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 16, 2023

Zee excels in customer service. He listens and he makes you feel cared for, thanks. More

by Mawwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zee
May 19, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 16, 2023

My service manager, Nando is the reason I continue to return to Radley. He answers my questions and is always very accommodating to my schedule. He has built a level of trust with me that is hard to F More

by dkunzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
May 19, 2023 -

Radley Acura responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 16, 2023

Radley Acura is a great dealership. I’ve known them for over 16 years. Bought my first Acura there and services it and traded in. More

by Ladan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zamainee (Z) Meredith
May 19, 2023 -

Radley Acura responded

Thank you for this amazing review, Ladan! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 16, 2023

They offer very competitive price and provide very friendly buying experience. The entire process is fast and straightforward without any hidden surprises. More

by Steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hoang Pham
May 19, 2023 -

Radley Acura responded

Steven, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 15, 2023

The service was Speedy service. They Honored appointment time, no waiting. Great rep! I will return. More

by Melvinaj19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
May 18, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 14, 2023

Clean facilities, including women's restroom, knowledgeable, kind & efficient professionals, ample space for waiting area! More

by MONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, and another person
May 17, 2023 -

Radley Acura responded

Mona, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 13, 2023

They were extremely helpful and very organized there was no comparison to our little dealership here where we live. More

by Gigi4fin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silva
May 17, 2023 -

Radley Acura responded

Thank you for this amazing review, Gigi! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 12, 2023

Great Customer Service from the service team! Malik Jefferson is my go-to service advisor. He knows what I want when I come and how I like to go about my Service appointments. His attention to de More

by Cdeane293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik Jefferson
May 17, 2023 -

Radley Acura responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 12, 2023

Radley Acura made buying my car memorable with how friendly and efficient the staff was and how quick and easy the process went. More

by Priscilla T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cristian
May 17, 2023 -

Radley Acura responded

Priscilla, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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