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Radley Acura

Falls Church, VA

Overview
Reviews
4.9
1,043 Reviews
Call Dealership (703) 824-5700
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5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

May 18, 2023

Enjoyable experience from start to finish. Both Brian Welsh and Jereis Smith made it an easy and fair transaction. More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Welsh
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May 23, 2023 -

Radley Acura responded

Jim, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Brian's and Jereis's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 18, 2023

They are easy to schedule a service and the website clearly explains what services are available and which maintenance minders you may be seeing. More

by Rhop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
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May 23, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 18, 2023

Radley Acura Service Department and Habib are phenomenal at doing their best to satisfy me in servicing my 2017 ILX. I’ve been satisfied in patronizing Radley Acura with my vehicle since Spring of 2020, More

by VB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib in Service and Chai in Parts
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May 18, 2023 -

VB2 responded

Radley Acura Service Department and Habib are phenomenal at doing their best to satisfy me in servicing my 2017 ILX. I’ve been satisfied in patronizing Radley Acura with my vehicle since Spring of 2020, when I moved back to the DMV Area; after having bought the vehicle new in 2017 while living in Los Angeles. VB2

May 17, 2023

Always a great experience when getting service at Radley Acura. My tech was pleasant and very knowledgeable. More

by Phylichiahoward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
UNK
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May 23, 2023 -

Radley Acura responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 17, 2023

The team was amazing. They were polite, helpful and quick. Like always, I never feel like I’m inconvenienced when coming in. More

by iarrobmp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik
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May 23, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 17, 2023

Excellent business. For years, I've been having my Acura serviced here & wouldn't go elsewhere. Nando is thd best -- responsive, professional and reliable. More

by beebemeni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
Report | Print
May 23, 2023 -

Radley Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Please let us know if there is anything else that we can assist you with. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 17, 2023

Excellent service from sales Carlos and his Manager ! 100 percent. I would buy or lease my next car from here with them. More

by granados.g27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Silva
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May 23, 2023 -

Radley Acura responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Carlos and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 17, 2023

Friendly staff and super kind and smooth process. Very through, so far the best experience I have had buying cars from trusted dealership. More

by Samuel Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pham
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May 23, 2023 -

Radley Acura responded

Samuel, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 16, 2023

Mohammed was amazing he help me to get my dream car . And explain to me all the details on the car. More

by Lyes djidi
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed
Report | Print
May 19, 2023 -

Radley Acura responded

Lyes, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 16, 2023

Best services. Nadir, Jesse and Richie did the best work for their customers. Thanks for all of them More

by fadwa1123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader. Jesse. Richie.
Report | Print
May 19, 2023 -

Radley Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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