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Radley Acura

Falls Church, VA

4.9
1,039 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,039 reviews

May 20, 2023

Everything went well. We dropped the SUV off overnight for a scheduled maintenance and battery check service and the next day and my car was not ready until 5-5:30. That' More

by vmtino62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabreet ? Allie
May 24, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 20, 2023

Best in detailing what they have done to your vehicle,courtesy and professional,and welcoming More

by Sorro598
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandoval
May 24, 2023 -

Radley Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 19, 2023

I do not like this dealer at all . They do troubblesoot so fast and finally change the battery with the expensive price . For sure I never come back this dealer at all . More

by Vu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember
May 19, 2023 -

Vu responded

Now the battery dead again

May 19, 2023

Best dealer experience I ever had and Brian is amazing! Thank you for an awesome experience. More

by Elvis Paz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
May 24, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 19, 2023

We’ve serviced our mdx here for over 10 years. Excellent, fair, and honest service. More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
May 24, 2023 -

Radley Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Kind regards, Jose Cabrera - General Manager

May 18, 2023

Enjoyable experience from start to finish. Both Brian Welsh and Jereis Smith made it an easy and fair transaction. More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Welsh
May 23, 2023 -

Radley Acura responded

Jim, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Brian's and Jereis's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 18, 2023

This dealership is about as top notch as it gets. The entire staff was incredibly welcoming and friendly - a vast difference from the other dealerships that I’ve visited. Mohamed and the sales depa More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed
May 23, 2023 -

Radley Acura responded

Mike, Radley Acura would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 18, 2023

They are easy to schedule a service and the website clearly explains what services are available and which maintenance minders you may be seeing. More

by Rhop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
May 23, 2023 -

Radley Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 18, 2023

Radley Acura Service Department and Habib are phenomenal at doing their best to satisfy me in servicing my 2017 ILX. I’ve been satisfied in patronizing Radley Acura with my vehicle since Spring of 2020, More

by VB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib in Service and Chai in Parts
May 18, 2023 -

VB2 responded

Radley Acura Service Department and Habib are phenomenal at doing their best to satisfy me in servicing my 2017 ILX. I’ve been satisfied in patronizing Radley Acura with my vehicle since Spring of 2020, when I moved back to the DMV Area; after having bought the vehicle new in 2017 while living in Los Angeles. VB2

May 17, 2023

Excellent business. For years, I've been having my Acura serviced here & wouldn't go elsewhere. Nando is thd best -- responsive, professional and reliable. More

by beebemeni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
May 23, 2023 -

Radley Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Please let us know if there is anything else that we can assist you with. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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