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Radley Acura

Falls Church, VA

4.9
1,043 Reviews

5823 Columbia Pike

Falls Church, VA

22041

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Showing 1,043 reviews

May 22, 2023

This is the only Acura dealer I work with over the last seven years. Excellent service from Z. Reasonable wait time. More

by gregjbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep, Z
May 25, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 21, 2023

Great people. Committed to working with you . Overall a great experience for me and my wife More

by madan.chaukulkar
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo
May 24, 2023 -

Radley Acura responded

Madan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 21, 2023

Good service, friendly and helpful. thank you. Car cleaned well. Will come again for service More

by sallyali04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Habib
May 24, 2023 -

Radley Acura responded

Thank you for this amazing review! We really appreciate your business. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 21, 2023

My girlfriend and I had been shopping for a new car for almost two weeks. We spent countless hours online and dodging annoying sales associates at multiple dealerships. We stopped by Radley and that’s when More

by Barberjoey54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
May 24, 2023 -

Radley Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 20, 2023

Everything went well. We dropped the SUV off overnight for a scheduled maintenance and battery check service and the next day and my car was not ready until 5-5:30. That' More

by vmtino62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabreet ? Allie
May 24, 2023 -

Radley Acura responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 20, 2023

Best in detailing what they have done to your vehicle,courtesy and professional,and welcoming More

by Sorro598
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandoval
May 24, 2023 -

Radley Acura responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 19, 2023

We’ve serviced our mdx here for over 10 years. Excellent, fair, and honest service. More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nando
May 24, 2023 -

Radley Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Kind regards, Jose Cabrera - General Manager

May 19, 2023

I do not like this dealer at all . They do troubblesoot so fast and finally change the battery with the expensive price . For sure I never come back this dealer at all . More

by Vu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not remember
May 19, 2023 -

Vu responded

Now the battery dead again

May 19, 2023

Best dealer experience I ever had and Brian is amazing! Thank you for an awesome experience. More

by Elvis Paz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
May 24, 2023 -

Radley Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

May 18, 2023

This dealership is about as top notch as it gets. The entire staff was incredibly welcoming and friendly - a vast difference from the other dealerships that I’ve visited. Mohamed and the sales depa More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed
May 23, 2023 -

Radley Acura responded

Mike, Radley Acura would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! It was our pleasure to deliver a memorable experience to you! Kind regards, Jose Cabrera - General Manager

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